Atlassian Confluence - CRM
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Atlassian Confluence

9.2
Excellent
Free Plan • From $5.75 per user/month (Standard plan, billed annually)
language

description Atlassian Confluence Overview

Confluence is a collaborative workspace often used alongside Jira for Agile teams. It facilitates documentation, meeting notes, and knowledge sharing. While not strictly an Agile tool, its collaborative features are essential for transparency and communication within Agile environments. Integration with Jira is a key strength, but can be overwhelming for teams not already using Jira.

recommend Best for: Agile teams and organizations that need a centralized, collaborative knowledge base tightly integrated with Jira and other productivity tools.

info Atlassian Confluence Specifications

balance Atlassian Confluence Pros & Cons

thumb_up Pros
  • check Deep integration with Jira for linking issues, epics, and project documentation
  • check Rich templating system with built-in pages for meetings, retrospectives, and knowledge base
  • check Full-text search across spaces, pages, and attachments
  • check Real-time collaborative editing with comment threads and @mentions
  • check Fine-grained permissions and space-level access controls
  • check Extensive REST API and webhooks for automation and thirdparty integrations
thumb_down Cons
  • close Cost can rise significantly as user count grows, especially for Premium features
  • close Performance may degrade in very large spaces with thousands of pages
  • close Limited offline access; most editing requires an internet connection
  • close Customization of the UI is limited; advanced branding requires workarounds
  • close New users often face a learning curve due to the breadth of features and settings

help Atlassian Confluence FAQ

How does Confluence integrate with Jira?

Confluence connects directly to Jira issues and projects, allowing you to embed issue status, link pages to epics, and automatically update documentation when issues change, keeping teams aligned across tools.

Can I use Confluence offline?

The mobile apps let you view and, in limited cases, edit pages offline, but most editing and page creation require an active internet connection; cached content is available when disconnected.

What storage limits apply to the free plan?

The free tier supports up to 10 users with 2GB of sitewide storage; Standard and Premium plans provide 250GB of storage and additional features like advanced analytics and permissions.

How do I export my data from Confluence?

You can export spaces as PDF, HTML, or ZIP, and use the REST API or bulk export tools to retrieve pages, attachments, and metadata for backup or migration purposes.

What is Atlassian Confluence?
Confluence is a collaborative workspace often used alongside Jira for Agile teams. It facilitates documentation, meeting notes, and knowledge sharing. While not strictly an Agile tool, its collaborative features are essential for transparency and communication within Agile environments. Integration with Jira is a key strength, but can be overwhelming for teams not already using Jira.
How good is Atlassian Confluence?
Atlassian Confluence scores 9.2/10 (Excellent) on Lunoo, making it one of the highest-rated options in the CRM category. Confluence earns a 9.2/10 due to its deep Jira integration, powerful search, and rich templating that boost transparency and knowledge sharing, while...
How much does Atlassian Confluence cost?
Free Plan • From $5.75 per user/month (Standard plan, billed annually). Visit the official website for the most up-to-date pricing.
What are the best alternatives to Atlassian Confluence?
See our alternatives page for Atlassian Confluence for a ranked list with scores. Top alternatives include: HubSpot Free CRM, Salesforce Sales Cloud, Microsoft Dynamics 365.
What is Atlassian Confluence best for?

Agile teams and organizations that need a centralized, collaborative knowledge base tightly integrated with Jira and other productivity tools.

How does Atlassian Confluence compare to HubSpot Free CRM?
See our detailed comparison of Atlassian Confluence vs HubSpot Free CRM with scores, features, and an AI-powered verdict.
Is Atlassian Confluence worth it in 2026?
With a score of 9.2/10, Atlassian Confluence is highly rated in CRM. See all CRM ranked.
What are the key specifications of Atlassian Confluence?
  • API: REST API, Webhooks, OAuth 2.0
  • Versioning: Yes automatic page history
  • Mobile Apps: iOS, Android
  • Integrations: Jira, Slack, Microsoft Teams, Google Drive, Dropbox, GitHub, Bitbucket
  • Customization: Templates, macros, userdefined macros, branding via CSS/JS
  • Storage (Cloud): 2GB (Free), 250GB (Standard/Premium)

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