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Re:amaze

8.9

Very Good

From $29/month

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description Re:amaze Overview

Re:amaze is a modern help desk and live chat platform with a strong focus on e-commerce and direct-to-consumer brands. It combines email, chat, and social messaging with automation, a knowledge base, and integrated order management for platforms like Shopify. Features include automated FAQs and chat campaigns. It targets online stores with paid plans based on conversation volume.

It ranks as a good e-commerce-specific option for its clean design, effective live chat, and useful integrations that help support agents quickly access customer and order data to resolve issues faster.

recommend Best for: Ideal for direct-to-consumer brands and e-commerce businesses looking for a comprehensive live chat solution with strong integrations.

info Re:amaze Specifications

Number Of Agents	Up to 100+ concurrent users
Platforms Supported	Shopify, Magento, BigCommerce
Knowledge Base Management	Yes, with version control and collaboration features
Order Management Integration	Integrated with Shopify for seamless order handling

balance Re:amaze Pros & Cons

thumb_up Pros

check Advanced automation features
check Seamless integration with Shopify
check User-friendly interface
check Comprehensive knowledge base management

thumb_down Cons

close Higher cost compared to some competitors
close Limited free plan options
close Steep learning curve for advanced features
close Customer support feedback is mixed

help Re:amaze FAQ

Does Re:amaze integrate with other e-commerce platforms besides Shopify?

Yes, it supports integrations with various e-commerce platforms including Magento and BigCommerce.

How does Re:amaze handle customer data privacy?

Re:amaze complies with GDPR and other data protection regulations, ensuring secure handling of customer data.

Can I customize the chat interface on my website?

Yes, you can fully customize the chat widget to match your brands design and branding needs.

What is Re:amaze?

Re:amaze is a modern help desk and live chat platform with a strong focus on e-commerce and direct-to-consumer brands. It combines email, chat, and social messaging with automation, a knowledge base, and integrated order management for platforms like Shopify. Features include automated FAQs and chat campaigns. It targets online stores with paid plans based on conversation volume. It ranks as a good e-commerce-specific option for its clean design, effective live chat, and useful integrations that help support agents quickly access customer and order data to resolve issues faster.

How good is Re:amaze?

Re:amaze scores 8.9/10 (Very Good) on Lunoo, making it a well-rated option in the Live Chat Software category. Re:amaze scores 8.4/10 due to its advanced automation, robust integration capabilities with e-commerce platforms like Shopify, and user-friendly inter...

How much does Re:amaze cost?

From $29/month. Visit the official website for the most up-to-date pricing.

What are the best alternatives to Re:amaze?

See our alternatives page for Re:amaze for a ranked list with scores. Top alternatives include: Freshworks Chat, LiveChat Pro, LiveAgent Pro.

What is Re:amaze best for?

Ideal for direct-to-consumer brands and e-commerce businesses looking for a comprehensive live chat solution with strong integrations.

How does Re:amaze compare to Freshworks Chat?

See our detailed comparison of Re:amaze vs Freshworks Chat with scores, features, and an AI-powered verdict.

Is Re:amaze worth it in 2026?

With a score of 8.9/10, Re:amaze is highly rated in Live Chat Software. See all Live Chat Software ranked.

What are the key specifications of Re:amaze?

Number of agents: Up to 100+ concurrent users
Platforms supported: Shopify, Magento, BigCommerce
Knowledge base management: Yes, with version control and collaboration features
Order management integration: Integrated with Shopify for seamless order handling

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8.9

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Why this score

Re:amaze scores 8.9/10 due to its advanced automation, robust integration capabilities with e-commerce platforms like Shopify, and user-friendly interface. However, the higher cost and limited free plan options are drawbacks.

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