Re:amaze

Re:amaze is a modern help desk and live chat platform with a strong focus on e-commerce and direct-to-consumer brands. It combines email, chat, and social messaging with automation, a knowledge base, and integrated order management for platforms like Shopify. Features include automated FAQs and chat campaigns. It targets online stores with paid plans based on conversation volume.

It ranks as a good e-commerce-specific option for its clean design, effective live chat, and useful integrations that help support agents quickly access customer and order data to resolve issues faster.