Best Customer Support Software

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Rankings are calculated based on verified user reviews, recency of updates, and community voting weighted by user reputation score.

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Best 1 Turing.ai
Turing.ai
Free Plan Available From $29/month

Turing.ai offers advanced AI-driven customer service solutions, providing businesses with intelligent chatbots that can handle complex queries and provide 24/7 support. It's ideal for companies lookin...

9.2 Excellent
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2 HelpScout
HelpScout
Free Plan Available From $25/user/month

HelpScout is a customer support and knowledge management tool that helps startups manage customer inquiries and build internal knowledge bases. It allows teams to create and organize documentation, tr...

8.7 Very Good
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3 Freshworks Chat
Freshworks Chat
Free Plan Available From $12/user/month

Freshworks Chat is a live chat software that can be integrated with Freshworks CRM and other ticketing systems. It allows businesses to provide real-time customer support, track conversations, and man...

7.4 Good
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4 Groove
Groove
Free Plan Available From $9/user/month

Groove is a simple, email-based help desk designed for small businesses that want to provide great support without the complexity of traditional ticketing systems. It treats support emails like person...

5.8 Average
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