Best Customer Support Software

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Rankings are calculated based on verified user reviews, recency of updates, and community voting weighted by user reputation score.

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Best 1 Turing.ai
Turing.ai

Turing.ai offers advanced AI-driven customer service solutions, providing businesses with intelligent chatbots that can handle complex queries and provide 24/7 support. It's ideal for companies lookin...

9.2 Excellent
2 Groove
Groove

Groove is a straightforward, affordable help desk built for small businesses and startups that find larger platforms overwhelming. It provides a simple shared inbox, knowledge base, basic automation,...

8.4 Very Good
3 Freshworks Chat
Freshworks Chat

Freshworks Chat is a live chat software that can be integrated with Freshworks CRM and other ticketing systems. It allows businesses to provide real-time customer support, track conversations, and man...

8.3 Very Good
4 HelpScout
HelpScout

HelpScout is a customer support tool that focuses on email and ticket management. It offers personalized communication features, advanced reporting, and integrations with e-commerce platforms like Sho...

6.2 Fair
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