Best Email Support

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Rankings are calculated based on verified user reviews, recency of updates, and community voting weighted by user reputation score.

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Best 1 HelpScout
HelpScout
Free Plan Available From $25/user/month

HelpScout is a customer support and knowledge management tool that helps startups manage customer inquiries and build internal knowledge bases. It allows teams to create and organize documentation, tr...

8.7 Very Good
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2 HelpDesk
HelpDesk

HelpDesk is a straightforward, no-frills ticketing system designed for teams that want to move away from shared email inboxes. It focuses on the basics: assigning tickets, tracking status, and basic r...

7.7 Good
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3 HelpScout Free
HelpScout Free

HelpScout's free plan provides a basic customer support ticketing system, which inherently collects feedback through customer interactions. It allows for email support, a simple knowledge base, and ba...

6.9 Fair
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4 Help Scout
Help Scout
Free Plan Available From $25/user/month

Help Scout is a customer-centric support platform beloved for its simplicity and elegance, with live chat functionality delivered through its 'Beacon' product. Unlike complex ticketing systems, Help S...

6.1 Fair
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