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FreeScout is often described as the open-source alternative to Zendesk. It is designed to be a lightweight, self-hosted shared inbox that focuses on email-based support. The interface is clean, fast,...
Jitbit Helpdesk is a long-standing, straightforward ticketing system available as a SaaS or self-hosted application. It focuses on email-based support with features like a shared inbox, automation rul...
osTicket is a widely-used open-source help desk ticketing system that organizations can deploy on their own servers at no cost. It provides essential ticket management features including ticket creati...
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