Best E-commerce CRM Solutions
Ranking e-commerce Customer Relationship Management (CRM) solutions based on features, integration capabilities, customer support, and user reviews.
Top Ranked
Zapier is a popular automation tool that connects and automates workflows between different apps and services. It supports over 2,500 integrations, making it one of the most versatile tools in its cat...
HubSpot CRM is renowned for its exceptional user experience and powerful free core CRM, making it a top choice for growing businesses. It seamlessly integrates marketing, sales, service, and CMS tools...
Salesforce Pardot is a powerful CRM tool designed for event management, offering advanced lead generation and marketing automation features. It integrates seamlessly with Salesforce CRM to provide com...
Zoho CRM is a highly customizable and affordable platform part of the extensive Zoho One business application suite. It offers a wide array of features including sales force automation, multichannel c...
ActiveCampaign is a powerful customer experience automation platform that goes far beyond basic email marketing. It combines sophisticated email marketing, marketing automation, CRM, and sales automat...
Crmlytics is an e-commerce CRM that focuses on data management and customer support. It offers features such as lead scoring, contact management, and detailed analytics to help businesses manage their...
Zoho Vault is a business-centric password manager designed for team collaboration and enterprise security. It integrates tightly with the Zoho suite and other SSO providers. Features include automated...
Pipedrive is a sales-centric CRM built by salespeople, focusing on visual pipeline management and activity-driven selling. Its intuitive interface centers on moving deals through customizable stages,...
Aircall is a call tracking and CRM tool that helps sales teams manage their calls more effectively. It offers features like call recording, analytics, and integration with popular CRMs. Aircalls user-...
Salesmate is a CRM solution designed for multichannel sales, featuring a mobile app and automation tools. It offers customer service capabilities to help businesses manage their interactions with cust...
BigCommerce is a robust, enterprise-focused e-commerce platform (SaaS) that competes directly with Shopify. It targets medium to large businesses and fast-growing brands. Its core strengths include na...
Freshsales, part of the Freshworks suite, is a modern, AI-powered CRM designed for high-velocity sales teams. It features an intuitive interface, built-in phone and email, automated lead scoring, and...
Smartsheet combines the familiarity of a spreadsheet with robust project management features like Gantt charts, card views, and calendars. It is designed for users who prefer grid-based planning but n...
