Aircall - CRM
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description Aircall Overview

Aircall is a cloud-based phone system designed for customer support and sales teams. It integrates with various CRM and helpdesk platforms. It's easy to use and offers robust features for call routing and management. While it excels in phone-based support, it lacks comprehensive ticketing functionality.

Its strength is its ease of use and integration capabilities.

recommend Best for: Small businesses looking for a comprehensive call tracking solution with CRM integration.

info Aircall Specifications

balance Aircall Pros & Cons

thumb_up Pros
  • check User-friendly interface
  • check Excellent customer support
  • check Comprehensive call tracking features
  • check Integration with popular CRMs
thumb_down Cons
  • close Limited free plan options
  • close Higher pricing for larger teams
  • close Some advanced features require additional costs
  • close Less suitable for very large enterprises

help Aircall FAQ

What are the main features of Aircall?

Aircall offers call recording, analytics, and integration with popular CRMs to help sales teams manage their calls more effectively.

Is there a free plan available for Aircall?

Yes, Aircall offers a free plan that includes basic features such as call tracking and voicemail transcriptions.

How does Aircall integrate with other CRMs?

Aircall integrates seamlessly with popular CRMs like Salesforce, Zoho, and HubSpot to provide a unified sales process.

What is Aircall?
Aircall is a cloud-based phone system designed for customer support and sales teams. It integrates with various CRM and helpdesk platforms. It's easy to use and offers robust features for call routing and management. While it excels in phone-based support, it lacks comprehensive ticketing functionality. Its strength is its ease of use and integration capabilities.
How good is Aircall?
Aircall scores 9.0/10 (Excellent) on Lunoo, making it one of the highest-rated options in the CRM category. Aircall scores 7.9/10 due to its user-friendly interface and excellent customer support, but the limited free plan options and higher pricing for larg...
How much does Aircall cost?
Free Plan • From $9/user/month. Visit the official website for the most up-to-date pricing.
What are the best alternatives to Aircall?
See our alternatives page for Aircall for a ranked list with scores. Top alternatives include: HubSpot Free CRM, Salesforce Sales Cloud, Microsoft Dynamics 365.
What is Aircall best for?

Small businesses looking for a comprehensive call tracking solution with CRM integration.

How does Aircall compare to HubSpot Free CRM?
See our detailed comparison of Aircall vs HubSpot Free CRM with scores, features, and an AI-powered verdict.
Is Aircall worth it in 2026?
With a score of 9.0/10, Aircall is highly rated in CRM. See all CRM ranked.
What are the key specifications of Aircall?
  • API: Available
  • Languages: English, French, Spanish
  • Platforms: Web, iOS, Android
  • Integrations: Salesforce, Zendesk, Slack, Zapier

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