Best Free CRM Solutions

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Ranking free Customer Relationship Management (CRM) solutions based on features, ease of use, integration capabilities, and user reviews.

inventory_2 18 items
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Best 1 Copper
Copper

Copper is a CRM designed exclusively for Google Workspace (G Suite) users, offering deep, seamless integration with Gmail, Google Calendar, and Drive. It minimizes data entry by automatically creating...

9.3 Excellent
2 HubSpot CRM
HubSpot CRM

HubSpot CRM is renowned for its exceptional user experience and powerful free core CRM, making it a top choice for growing businesses. It seamlessly integrates marketing, sales, service, and CMS tools...

9.0 Excellent
3 Salesforce Pardot
Salesforce Pardot

Salesforce Pardot is a powerful CRM tool designed for event management, offering advanced lead generation and marketing automation features. It integrates seamlessly with Salesforce CRM to provide com...

8.9 Very Good
4 Freshchat
Freshchat

Freshchat is a cloud-based live chat and customer service platform that helps businesses engage with customers in real-time. It offers features like ticketing, knowledge base, and analytics to improve...

8.7 Very Good
5 Zoho CRM
Zoho CRM

Zoho CRM is a highly customizable and affordable platform part of the extensive Zoho One business application suite. It offers a wide array of features including sales force automation, multichannel c...

8.5 Very Good
6 Intercom
Intercom

Intercom is a comprehensive conversational relationship platform that redefines live chat by blending messaging, automation, and AI into a unified system for support, engagement, and sales. Founded in...

8.5 Very Good
7 ActiveCampaign
ActiveCampaign

ActiveCampaign is a powerful customer experience automation platform that goes far beyond basic email marketing. It combines sophisticated email marketing, marketing automation, CRM, and sales automat...

8.2 Very Good
8 Pipedrive
Pipedrive

Pipedrive is a sales-centric CRM built by salespeople, focusing on visual pipeline management and activity-driven selling. Its intuitive interface centers on moving deals through customizable stages,...

8.0 Very Good
9 Freshdesk (Freshchat)
Freshdesk (Freshchat)

Freshdesk, part of Freshworks, offers its live chat solution through Freshchat—a modern, intuitive messaging platform built for today's conversational customer experience. Freshchat is designed to be...

8.0 Very Good
10 Zoho Vault
Zoho Vault

Zoho Vault is a business-centric password manager designed for team collaboration and enterprise security. It integrates tightly with the Zoho suite and other SSO providers. Features include automated...

8.0 Very Good
11 Zapier CRM
Zapier CRM

Zapier CRM is a flexible solution for multichannel sales, offering extensive integration capabilities with over 2,000 apps. It provides automation tools to streamline workflows and enhance productivit...

8.0 Very Good
12 Aircall
Aircall

Aircall is a call tracking and CRM tool that helps sales teams manage their calls more effectively. It offers features like call recording, analytics, and integration with popular CRMs. Aircalls user-...

7.9 Good
13 BigCommerce
BigCommerce

BigCommerce is a robust, enterprise-focused e-commerce platform (SaaS) that competes directly with Shopify. It targets medium to large businesses and fast-growing brands. Its core strengths include na...

7.8 Good
14 Crisp
Crisp

Crisp is an all-in-one customer communication platform that bundles live chat, a shared team inbox, chatbots, email marketing, and CRM features into a single, affordable product. It positions itself a...

7.6 Good
15 Salesforce Service Cloud
Salesforce Service Cloud

Salesforce Service Cloud is the enterprise-grade customer service solution within the world's leading CRM platform. Its live chat capabilities are not a standalone product but a deeply integrated chan...

7.6 Good
16 Freshsales (Freshworks CRM)
Freshsales (Freshworks CRM)

Freshsales, part of the Freshworks suite, is a modern, AI-powered CRM designed for high-velocity sales teams. It features an intuitive interface, built-in phone and email, automated lead scoring, and...

7.5 Good
17 OpenSourceCRM
OpenSourceCRM

OpenSourceCRM is a fully customizable, open-source CRM solution. It allows users to tailor the platform according to their specific needs and includes features like contact management, task tracking,...

7.1 Good
18 Smartsheet
Smartsheet

Smartsheet combines the familiarity of a spreadsheet with robust project management features like Gantt charts, card views, and calendars. It is designed for users who prefer grid-based planning but n...

6.5 Fair

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