Best Free CRM Solutions

Salesforce Service Cloud is the enterprise-grade customer service solution within the world's leading CRM platform. Its live chat capabilities are not a standalone product but a deeply integrated chan...

BigCommerce is a robust, enterprise-focused e-commerce platform (SaaS) that competes directly with Shopify. It targets medium to large businesses and fast-growing brands. Its core strengths include na...

HubSpot CRM is renowned for its exceptional user experience and powerful free core CRM, making it a top choice for growing businesses. It seamlessly integrates marketing, sales, service, and CMS tools...

Copper is a CRM designed exclusively for Google Workspace (G Suite) users, offering deep, seamless integration with Gmail, Google Calendar, and Drive. It minimizes data entry by automatically creating...

Aircall is a cloud-based phone system designed for customer support and sales teams. It integrates with various CRM and helpdesk platforms. It's easy to use and offers robust features for call routing...

Salesforce Pardot is a powerful CRM tool designed for event management, offering advanced lead generation and marketing automation features. It integrates seamlessly with Salesforce CRM to provide com...

ActiveCampaign is a powerful marketing automation and CRM platform that is increasingly popular among nonprofits looking to scale their digital engagement. It excels at creating complex, multi-channel...

Crisp is an all-in-one customer communication platform that bundles live chat, a shared team inbox, chatbots, email marketing, and CRM features into a single, affordable product. It positions itself a...

Smartsheet combines the familiarity of a spreadsheet with robust project management features like Gantt charts, card views, and calendars. It is designed for users who prefer grid-based planning but n...

Pipedrive is a sales-centric CRM built by salespeople, focusing on visual pipeline management and activity-driven selling. Its intuitive interface centers on moving deals through customizable stages,...

Zoho CRM is a highly customizable and affordable platform part of the extensive Zoho One business application suite. It offers a wide array of features including sales force automation, multichannel c...

Freshsales, part of the Freshworks suite, is a modern, AI-powered CRM designed for high-velocity sales teams. It features an intuitive interface, built-in phone and email, automated lead scoring, and...

Freshchat, part of the Freshworks ecosystem, is a powerful, user-friendly chatbot platform that excels in omnichannel support. It allows agents to manage conversations from WhatsApp, Facebook Messenge...

OpenSourceCRM is a fully customizable, open-source CRM solution. It allows users to tailor the platform according to their specific needs and includes features like contact management, task tracking,...

Freshdesk, part of Freshworks, offers its live chat solution through Freshchat—a modern, intuitive messaging platform built for today's conversational customer experience. Freshchat is designed to be...

Zoho Vault is a business-centric password manager designed for team collaboration and enterprise security. It integrates tightly with the Zoho suite and other SSO providers. Features include automated...

Zapier CRM is a flexible solution for multichannel sales, offering extensive integration capabilities with over 2,000 apps. It provides automation tools to streamline workflows and enhance productivit...