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Salesforce for Nonprofits

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Free Plan • From $25/mo

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description Salesforce for Nonprofits Overview

Salesforce's nonprofit offerings apply its customer relationship management platform to constituent relationships, fundraising and program work. Nonprofit Success Pack, or NPSP, organizes nonprofit data within Salesforce, including relationships between people and organizations. Configurable reporting can help an organization examine fundraising activity and the information it records about its services. Third-party applications offer ways to extend the system for additional needs.

This approach suits nonprofits with complex data relationships and the capacity to manage a configurable platform. Mid-sized and larger organizations may find that flexibility useful, but adoption requires more planning and administrative work than a narrowly focused tool. Salesforce for Nonprofits is a broader label than NPSP: the newer Nonprofit Cloud is a separate offering, rather than simply another name for the same package. A comparison should identify which solution is intended before treating their features as interchangeable.

help Salesforce for Nonprofits FAQ

salesforce for nonprofits free

While a fully featured Salesforce for Nonprofits license doesn't have a free plan, there is a Salesforce Nonprofit Cloud Starter Edition available for organizations with annual gross revenue under $500,000. This edition offers core NPSP functionality and costs approximately $399 per user, per month, and can be a great starting point for smaller nonprofits. You can also explore Salesforces donation processing tool, Donations, which is free to use.

salesforce for nonprofits training

Salesforce offers a comprehensive training program for Salesforce for Nonprofits, including online courses and instructor-led training options. Their Trailhead modules related to NPSP cover key functionalities, and they provide dedicated support for nonprofits through their Salesforce Support portal, which includes access to over 1,000 pre-recorded training videos. The Nonprofit Success Pack (NPSP) training courses alone can take approximately 30-40 hours to complete.

is salesforce good for nonprofits

Salesforce for Nonprofits is widely considered a top-tier CRM solution for nonprofits due to its robust customization options and integration capabilities. Compared to simpler CRMs like HubSpot, Salesforce offers significantly deeper data management and reporting, allowing organizations like the American Red Cross to track donor engagement and program outcomes with greater precision. Many nonprofits report a return on investment within 18-24 months, primarily through improved fundraising efficiency.

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