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description Salesforce Platform Overview
The dominant platform for Customer Relationship Management (CRM), Salesforce allows businesses to manage every customer interaction in one place. Its strength is its massive AppExchange ecosystem, allowing customization for virtually any industry need. It is ideal for sales, marketing, and service teams. However, customization can become prohibitively expensive, and the initial setup process can be notoriously rigid and time-consuming.
help Salesforce Platform FAQ
What is Salesforce Platform?
The dominant platform for Customer Relationship Management (CRM), Salesforce allows businesses to manage every customer interaction in one place. Its strength is its massive AppExchange ecosystem, allowing customization for virtually any industry need. It is ideal for sales, marketing, and service teams. However, customization can become prohibitively expensive, and the initial setup process can be notoriously rigid and time-consuming.
How good is Salesforce Platform?
Salesforce Platform scores 9.8/10 (Brilliant) on Lunoo, making it one of the highest-rated options in the CRM category.
What are the best alternatives to Salesforce Platform?
See our alternatives page for Salesforce Platform for a ranked list with scores. Top alternatives include: Real Geeks, Netsuite CRM, Neon CRM.
How does Salesforce Platform compare to Real Geeks?
See our detailed comparison of Salesforce Platform vs Real Geeks with scores, features, and an AI-powered verdict.
Is Salesforce Platform worth it in 2026?
With a score of 9.8/10, Salesforce Platform is highly rated in CRM. See all CRM ranked.
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