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8x8 Communications

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description 8x8 Communications Overview

8x8 offers a highly reliable, feature-rich platform favored by medium to large businesses. It provides robust calling capabilities alongside video conferencing and team collaboration tools. Its strength lies in its global reach and commitment to enterprise-level uptime, making it a dependable choice for multinational operations that cannot afford communication downtime.

help 8x8 Communications FAQ

What does 8x8 Communications provide beyond basic VoIP?

8x8 offers cloud phone service, team messaging, video meetings, contact center tools, and communications APIs. The company is known for combining UCaaS and CCaaS rather than selling only a simple virtual phone number.

How does 8x8 compare with RingCentral or Zoom Phone for businesses?

8x8 is usually considered when a company wants phone, meetings, and contact center features in one vendor. RingCentral is a major UCaaS competitor, while Zoom Phone is often chosen by teams already standardized on Zoom meetings.

Why do international teams look at 8x8?

8x8 has long marketed global calling plans and multinational business communications as strengths. That matters for companies with staff, customers, or support teams spread across countries rather than one local office.

What is Jitsi's connection to 8x8?

8x8 acquired Jitsi from Atlassian in 2018. Jitsi is an open-source video conferencing project, and that acquisition is one reason 8x8 is associated with both enterprise communications and developer-friendly video technology.

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