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3CX

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description 3CX Overview

3CX is a versatile communications system that offers both cloud and on-premise deployment options. It is highly regarded for its flexibility, allowing businesses to choose their hosting environment. Its feature set is extensive, including video conferencing, live chat, and a powerful API for custom integrations, making it a favorite for technical teams who want control over their infrastructure.

help 3CX FAQ

Can 3CX run on-premise instead of only in the cloud?

Yes, 3CX can be deployed in several ways, including hosted cloud setups and self-managed installations. That flexibility is one reason businesses compare it with systems such as Microsoft Teams Phone, RingCentral, and traditional PBX vendors.

How is 3CX licensing different from per-user phone systems?

3CX has traditionally emphasized licensing by simultaneous calls rather than charging strictly per extension. That can be attractive for companies with many users but a smaller number of concurrent calls.

Does 3CX work with SIP trunks and desk phones?

Yes, 3CX is built around SIP and supports SIP trunk providers and many IP desk phones. Businesses often pair it with brands such as Yealink, Fanvil, or Snom depending on regional availability and provisioning support.

Does 3CX include more than voice calling?

3CX includes features such as web conferencing, live chat, mobile apps, and call queues. That makes it more of a unified communications system than a simple replacement for office desk phones.

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