Best Service Management

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Rankings are calculated based on verified user reviews, recency of updates, and community voting weighted by user reputation score.

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Best 1 Freshly.io
Freshly.io

Freshly.io is a powerful customer support platform that offers advanced ticket management, knowledge base integration, and automation tools. It's ideal for businesses of all sizes looking to streamlin...

9.5 Brilliant
2 HubSpot Service
HubSpot Service

HubSpot Service is a customer support platform that enables small businesses to manage tickets, knowledge bases, and self-service portals. It includes live chat, email support, and ticket management f...

8.3 Very Good
3 Ganeti
Ganeti

Ganeti is an open-source helpdesk and ticketing system designed for cloud infrastructure management. It offers a range of features for managing customer support inquiries, including incident tracking,...

8.2 Very Good
4 Ganeti Helpdesk
Ganeti Helpdesk

Ganeti Helpdesk is an open-source helpdesk and ticketing system designed for cloud infrastructure management. It offers a range of features for managing customer support inquiries, including incident...

8.1 Very Good
5 Freshworks Helpdesk
Freshworks Helpdesk

Freshworks Helpdesk is a cloud-based helpdesk software that provides tools for managing customer support tickets, incident tracking, and knowledge base management. It offers features such as ticket ro...

8.0 Very Good
6 Ganeti Helpdesk Lite
Ganeti Helpdesk Lite

Ganeti Helpdesk Lite is a lightweight open-source helpdesk and ticketing system designed for cloud infrastructure management. It offers a range of basic features for managing customer support inquirie...

7.8 Good
7 Freshly.io Lite
Freshly.io Lite

Freshly.io Lite is a more affordable option from the Freshly.io suite, offering basic ticket management and knowledge base features for small businesses. While it lacks some advanced features of the P...

6.2 Fair
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