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ServiceNow IT Service Management

From $15/user/month

ServiceNow is the undisputed leader for large-scale enterprise IT service management. It is a massive, highly configurable platform that can handle the most complex business processes imaginable. Whil...

Cloud Enterprise Workflow Automation Scalability Itil Cmdb Platform Itsm

9.6 Brilliant

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BMC Remedy Force

BMC Remedy Force is a comprehensive IT service management solution that provides incident and problem management, change management, and knowledge management capabilities. It helps enterprises streaml...

Enterprise Incident Management Itsm Service Desk

9.2 Excellent

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ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus is a powerhouse for organizations that prefer a comprehensive, all-in-one ITIL-ready solution. It is particularly popular for its strong on-premise deployment options, th...

Automation Value On Premise Customer Support Knowledge Base Comprehensive Itil Asset Management Itsm Remote Control

7.5 Good

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aIOps

aIOps is an open-source IT Service Management (ITSM) platform that includes robust help desk capabilities. It supports incident management, problem management, and asset management, along with automat...

Automation Incident Management Asset Management Itsm Problem Management

7.4 Good

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SolarWinds Service Desk

SolarWinds Service Desk is a cloud-based solution that excels in connecting IT service management with IT asset management. It is designed to help IT teams gain full visibility into their hardware and...

Cloud Monitoring Automation Customer Support Knowledge Base Asset Management Remote Support Asset Discovery Itsm IT Operations

7.3 Good

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