Best Cx Metric
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psychology
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Rankings are calculated based on verified user reviews, recency of updates, and community voting weighted by user reputation score.
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Zonka Feedback
Zonka Feedback is a multi-channel CX platform for collecting feedback via web, mobile, email, SMS, and offline kiosks. It tracks NPS/CSAT, offers text analytics, and has dedicated employee feedback to...
8.4
Very Good
2
GetFeedback
GetFeedback, built by Salesforce, is a customer experience platform natively integrated with the Salesforce CRM. It specializes in CX metrics (NPS, CSAT), journey-based feedback, and has a mobile SDK...
8.4
Very Good
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