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Best Cx Metric

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inventory_2 2 items
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trending_up Scored across 12 criteria
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Rankings are calculated based on verified user reviews, recency of updates, and community voting weighted by user reputation score.

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Best 1 GetFeedback
GetFeedback
From $10/user/month

GetFeedback is a customer experience platform that is deeply integrated with Salesforce. It is designed to help businesses capture feedback at every stage of the customer journey and push that data di...

Enterprise Salesforce Customer Experience Salesforce Native Cx Metric Mobile SDK Journey Tracking Real Time Alert Survey And Form Builder Customer Experience Platform
8.6 Very Good
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2 Zonka Feedback
Zonka Feedback

Zonka Feedback is a multi-channel CX platform for collecting feedback via web, mobile, email, SMS, and offline kiosks. It tracks NPS/CSAT, offers text analytics, and has dedicated employee feedback to...

Multi Channel Real Time Ios Android Employee Feedback Cx Metric Offline Feedback Text Analytics Survey And Form Builder Nps Csat
7.3 Good
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