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Best Cmdb Itil

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Rankings use category fit, feature coverage, pricing signals, public reception, and recency. Affiliate relationships do not affect scores.

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Best 1 ServiceNow
ServiceNow
Free Plan Available From $25/user/month (basic tier)

ServiceNow has evolved from a simple IT ticketing system into a comprehensive enterprise service management platform. Its case management capabilities are unmatched for internal operations, such as HR, legal, and customer service. By centralizing requests into a single platform, ServiceNow provides...

Help Desk Enterprise Workflow Automation Customer Support Cloud Based Ticketing System Enterprise Grade Cmdb Enterprise Resource Planning IT Operations Management Cmdb Itil
8.76 Great
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2 Freshservice
Freshservice
Free Plan Available From $25/user/month

Freshservice is Freshworks' IT service management (ITSM) solution, designed specifically for IT and internal employee support. It offers ITIL-aligned features like incident, problem, change, and release management, along with a CMDB, asset management, and project management. It includes AI for autom...

Help Desk Automation Customer Support Cloud Based Ticketing Freshwork Itil Asset Management IT Service Desk Cmdb Help Desk Software
7.76 Good
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