emoji_events Best AI Customer Service

Top-rated ai customer service ranked by our AI-powered scoring system.

leaderboard Full AI Customer Service Rankings

Best 1 Turing.ai
Turing.ai

Turing.ai offers advanced AI-driven customer service solutions, providing businesses with intelligent chatbots that can handle complex queries and provide 24/7 support. It's ideal for companies lookin...

9.2 Excellent
2 Dialogflow by Google
Dialogflow by Google

Dialogflow is a powerful AI-powered conversational platform from Google that enables businesses to build and deploy chatbots and voice assistants. It offers advanced natural language understanding (NL...

9.0 Excellent
3 Zendesk Advanced AI
Zendesk Advanced AI

Zendesk Advanced AI represents the culmination of the platform's deep investment in integrating artificial intelligence directly into its industry-leading suite. It's not a standalone bot but an intel...

8.7 Very Good
4 Salesforce Service Cloud Einstein
Salesforce Service Cloud Einstein

Salesforce Service Cloud Einstein is the AI powerhouse for enterprises deeply embedded in the Salesforce ecosystem. It infuses every aspect of the service workflow with predictive intelligence, levera...

8.7 Very Good
5 Freshdesk Freddy AI
Freshdesk Freddy AI

Freshdesk's Freddy AI is a compelling, all-in-one AI solution that brings sophisticated automation to businesses seeking value without sacrificing capability. As part of the Freshworks customer engage...

8.6 Very Good
6 Botkeeper
Botkeeper

Botkeeper provides AI-powered accounting and bookkeeping services, streamlining financial processes for small businesses. Its chatbot can handle invoicing, expense tracking, and other routine tasks, f...

8.5 Very Good
7 Intercom
Intercom

Intercom is a comprehensive conversational relationship platform that redefines live chat by blending messaging, automation, and AI into a unified system for support, engagement, and sales. Founded in...

8.5 Very Good
8 Amperity
Amperity

Amperity is a customer engagement platform that uses AI to provide personalized interactions and improve customer experiences. It offers advanced analytics, automation, and real-time chat capabilities...

8.5 Very Good
9 Dialogflow CX
Dialogflow CX

Dialogflow CX is a powerful AI-powered customer service platform by Google. It excels in natural language understanding and chatbot development, making it ideal for businesses looking to automate cust...

8.4 Very Good
10 Ada
Ada

Ada is a best-in-class, standalone AI-powered automation platform focused exclusively on creating branded, conversational experiences that deflect contacts and drive resolutions. Unlike tools bolted o...

8.4 Very Good
11 Intercom Fin
Intercom Fin

Intercom's Fin AI is a paradigm-shifting tool built for the modern, messaging-first support landscape. Unlike traditional ticketing AI, Fin operates as a true conversational resolution bot within Inte...

8.4 Very Good
12 Botpress Pro
Botpress Pro

Botpress Pro is a commercial version of the open-source Botpress platform. It offers advanced features and support, making it suitable for businesses that require more robust chatbot solutions.

8.3 Very Good
13 Rasa
Rasa

Rasa is an open-source conversational AI platform that focuses on building robust and scalable chatbots. It uses machine learning to understand user intents and manage complex dialog flows, making it...

8.2 Very Good
14 Vonage Chat API
Vonage Chat API

Vonage Chat API is a chatbot and messaging platform that uses AI to provide personalized interactions. It offers businesses the flexibility to integrate chat capabilities into their existing applicati...

8.2 Very Good
15 Zopim
Zopim

Zopim is a customer service platform that combines live chat, messaging, and automation to provide efficient support. It offers AI-driven features like smart routing and automated responses to enhance...

8.0 Very Good
16 Chatterbot
Chatterbot

Chatterbot is an open-source chatbot framework that allows users to create conversational AI applications. It offers a simple API for integrating chatbots into websites and applications.

7.8 Good
17 Botpress Starter
Botpress Starter

Botpress Starter is a free version of the open-source Botpress platform. It offers basic features and support, making it suitable for businesses that require a simple chatbot solution.

7.3 Good
18 Botpress Lite
Botpress Lite

Botpress Lite is a free version of the open-source Botpress platform. It offers basic features and support, making it suitable for businesses that require a simple chatbot solution.

7.0 Good
19 Botpress Community
Botpress Community

Botpress Community is a free version of the open-source Botpress platform. It offers basic features and support, making it suitable for businesses that require a simple chatbot solution.

6.8 Fair

help Frequently Asked Questions

What is the best AI Customer Service in 2026?
According to our AI-powered rankings, Turing.ai is currently rated as the best AI Customer Service with a score of 9.2/10.
How are these AI Customer Service ranked?
Our rankings use an AI-powered scoring system that analyzes multiple factors including features, user reviews, expert opinions, and value for money to provide objective scores.
How often are the rankings updated?
Our rankings are updated continuously as new data becomes available, ensuring you always see the most current ratings.

science How We Rank

Our AI-powered ranking system evaluates ai customer service based on multiple factors:

  • Features & Capabilities - Comprehensive analysis of what each option offers
  • User Reviews - Aggregated feedback from real users across platforms
  • Expert Opinions - Professional reviews and industry recognition
  • Value for Money - Cost-effectiveness relative to features
  • Reliability & Support - Track record and customer service quality

Rankings are updated continuously as new information becomes available.

Save to your list

Create your first list and start tracking the tools that matter to you.

Track favorites
Get updates
Compare scores

Already have an account? Sign in

Compare Items

See how they stack up against each other

Comparing
VS
Select 1 more item to compare