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Marketplace

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description Marketplace Overview

Marketplace is a Canadian consumer affairs and investigative journalism television program broadcast on CBC Television since 1972. The series investigates corporate practices, product safety, and consumer fraud, often using hidden cameras and undercover reporting to expose wrongdoing. Episodes typically center around a specific industry or widespread consumer complaint, aiming to hold companies and government agencies accountable. The show is designed for a general audience seeking practical information and investigative reporting on everyday financial and safety issues.

help Marketplace FAQ

What kinds of companies does CBC Marketplace investigate?

Marketplace examines businesses whose products, pricing, advertising, or safety claims affect Canadian consumers. Its investigations have covered industries such as telecommunications, food retail, home services, travel, and health products.

Does Marketplace use hidden cameras and undercover testing?

Yes. The CBC program frequently combines hidden-camera reporting with laboratory tests, mystery shopping, and interviews with regulators or industry representatives. These methods help it compare what a company promises with what customers actually receive.

Is CBC Marketplace related to the American business radio show Marketplace?

No. CBC Marketplace is a Canadian television consumer-investigation program that began in 1972. The US program Marketplace is a separate public-radio production focused on economics and business news.

Can a consumer complaint become a Marketplace investigation?

Viewer experiences can alert the program to recurring problems, but a submitted complaint does not automatically become a broadcast story. The reporting team looks for wider public impact and evidence that can be independently tested or documented.

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