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NCR Aloha

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description NCR Aloha Overview

NCR Aloha is a widely deployed point-of-sale system known for its flexible design and modular architecture, supporting retail environments with features like transaction processing, inventory management, and customer loyalty programs across various hardware platforms.

help NCR Aloha FAQ

Is NCR Aloha designed for restaurants or general retail stores?

NCR Aloha is primarily a restaurant POS family, including Aloha Cloud for quick-service and table-service operations. The current NCR Voyix documentation lists restaurant as the supported industry and includes menu, employee, payment, loyalty, and analytics features.

Can NCR Aloha keep taking orders if the internet goes down?

Aloha Cloud includes an offline mode designed to keep restaurant operations running during an internet interruption. The exact transactions available offline depend on the configured hardware, payment setup, and product version.

Does Aloha support both counter service and table service?

Yes. Aloha Cloud includes Quick Service and Table Service modes, allowing the same product family to support counter ordering as well as table-based restaurant workflows.

Can NCR Aloha manage loyalty and guest marketing?

Yes. NCR Voyix lists native loyalty and email marketing capabilities for Aloha Cloud, alongside guest engagement tools and restaurant analytics. These features are intended to connect transaction data with repeat-visit campaigns.

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