description Paddle Overview
For software businesses selling internationally, Paddle acts as a merchant of record rather than only passing card payments to a seller. It takes responsibility for payment collection and the sales-tax or VAT obligations covered by its service. Subscription management is part of the same system, making the platform relevant to both business-facing and consumer-facing SaaS products. Checkout tools sit alongside revenue reporting and dunning, the process of following up when a recurring payment fails.
Customer communications around billing help support those workflows. Paddle suits software companies that want to outsource part of the operational work of selling across jurisdictions, although it does not remove every legal obligation a company may have. Its distinction is the merchant-of-record relationship, which changes who handles the sale and associated tax administration compared with a conventional processor.
help Paddle FAQ
What types of businesses can use Paddle?
Paddle is ideal for B2B and B2C SaaS businesses of all sizes.
How does Paddle handle global sales tax/VAT?
Paddle automatically handles global sales tax/VAT for businesses operating in different regions.
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