description Retail Pro Prism Overview
Retail Pro Prism is a cloud-based POS system designed to manage retail operations, encompassing sales transactions, inventory tracking, customer data, and reporting across multiple channels like stores and e-commerce platforms.
help Retail Pro Prism FAQ
Can Retail Pro Prism manage several stores and online channels together?
Yes. Retail Pro Prism is designed to combine corporate stores, franchises, store-in-store locations, kiosks, and online stores in one enterprise system. It can also share product and customer information across brands, locations, and regions.
Can store employees use Retail Pro Prism away from the checkout counter?
Yes. Retail Pro describes full POS functionality on mobile and desktop devices, including stock inquiries, price checks, customer-history lookup, and sales transactions. That supports assisted selling on the shop floor instead of forcing every interaction to happen at a fixed register.
Does Retail Pro Prism support customer orders and backorders?
Yes. Its customer-order tools cover layaways, special orders, and backorders, with configurable deposits and payment methods. A retailer can track the order inside the same interface used for normal sales.
Can Retail Pro Prism support international retail operations?
Retail Pro states that Prism can operate in any required language and accept an unlimited number of currencies. It also supports send-sale transactions, allowing merchandise stocked at one location to be sold and shipped from another.
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