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Rover

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description Rover Overview

Rover is an online marketplace that connects pet owners with independent pet care providers for services such as dog walking, pet sitting, boarding, and grooming. Founded in 2011 and based in Seattle, the platform facilitates bookings, secure payments, and communication between users through its website and mobile app. It is designed for pet owners seeking local caregivers, offering features like background checks and insurance coverage to provide transactional security.

help Rover FAQ

Does Rover background check its pet sitters and dog walkers?

Rover offers background checks through a third-party provider, and sitters can choose to complete one to display a badge on their profile. Pet owners can filter search results to only show providers who have passed a background check when looking for care in their area.

What percentage commission does Rover take from each booking?

Rover takes approximately 20% of the total booking amount as a service fee, with the remaining amount paid out to the sitter. This fee covers platform features like secure payment processing, the Rover Guarantee, and in-app messaging.

Can I track my dog's walk using the Rover app?

Yes, the Rover app includes GPS walk tracking that lets owners see the route, distance, and duration of their dog's walk in real time. Sitters can also send photos and messages through the app during the booking, which was founded in 2011 and is based in Seattle.

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