description RSM Overview
RSM is the premier choice for mid-market organizations looking for a partner that understands both the technical and the financial aspects of an ERP implementation. Unlike the massive global integrators, RSM provides a more personalized, hands-on experience. They are experts in Microsoft Dynamics 365 and NetSuite, making them the go-to firm for companies that have outgrown their entry-level accounting software. Their consultants are often CPAs or former industry professionals, meaning they understand the accounting implications of ERP configuration better than most.
RSM is ideal for growing companies that need a partner who can scale with them.
info RSM Specifications
| Target Market | Mid-market organizations |
| Global Offices | Offices across North America, with partner network globally |
| Specializations | Dynamics 365 Finance, Supply Chain Management, Business Central, AX |
| Engagement Model | Partnership-based, dedicated project teams |
| Primary Platform | Microsoft Dynamics 365 |
| Service Offerings | Implementation, consulting, optimization, managed services, support |
| Deployment Options | Cloud, on-premise, hybrid configurations |
| Industry Verticals | Manufacturing, distribution, professional services, healthcare, retail |
| Consultant Certifications | Microsoft Certified Professionals |
balance RSM Pros & Cons
- Specialized Microsoft Dynamics 365 expertise with certified consultants and deep product knowledge
- Personalized, hands-on implementation approach unlike large global integrators with impersonal service
- Deep understanding of both technical ERP implementation and financial business aspects
- Focused mid-market specialization ensures relevant experience rather than diluted enterprise focus
- Strong partnership model prioritizing long-term client relationships over transactional engagements
- Comprehensive service offering including implementation, optimization, and ongoing support
- Limited geographic coverage compared to global implementation partners
- Exclusive focus on Microsoft ecosystem may not suit organizations using competing ERP platforms
- May lack resources for very large enterprise implementations requiring massive teams
- Mid-market focus means fewer consultants available compared to global firms
- Service scope primarily implementation-focused with less emphasis on ongoing managed services
help RSM FAQ
What ERP platforms does RSM specialize in implementing?
RSM focuses primarily on Microsoft Dynamics 365 solutions, including Finance, Supply Chain Management, and Business Central. Their consultants hold multiple Microsoft certifications and have deep expertise across the Dynamics ecosystem.
What size companies typically benefit most from RSM's services?
RSM targets mid-market organizations with revenues typically ranging from $50 million to $1 billion. Their specialized focus allows them to provide personalized attention that larger enterprises might not receive from global integrators.
How does RSM differ from large global ERP implementation partners?
Unlike massive global integrators, RSM offers a more personalized, relationship-driven approach with senior-level involvement throughout projects. They provide dedicated teams rather than rotating junior consultants, ensuring continuity and accountability.
What industries does RSM serve with their ERP implementations?
RSM serves diverse industries including manufacturing, distribution, professional services, healthcare, and retail. Their consultants bring industry-specific knowledge to implementations rather than generic, one-size-fits-all approaches.
Does RSM offer ongoing support after ERP implementation completion?
Yes, RSM provides comprehensive post-implementation support including managed services, optimization, user training, and technical support. They maintain long-term partnerships with clients to ensure continued ERP value realization.
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What are the key specifications of RSM?
- Target Market: Mid-market organizations
- Global Offices: Offices across North America, with partner network globally
- Specializations: Dynamics 365 Finance, Supply Chain Management, Business Central, AX
- Engagement Model: Partnership-based, dedicated project teams
- Primary Platform: Microsoft Dynamics 365
- Service Offerings: Implementation, consulting, optimization, managed services, support
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