Julia

When I had my 2001 Ford Focus I was insured through Progressive. I was with them for about 5 years when I had my accident. I got hit in the back by a small pickup on a rainy day. It was my first major accident so I was feeling a bit anxious and stressed out but they took good care of me. They got me a loaner for 2 weeks and processed my medical benefit claim in a timely fashion. I didn't have to deal with the other driver's insurance at all since my Progressive agent handled it for me. Unfortunately my car was written off as total loss but I got a nice check for it. I was very glad that I bought the optional medical expense coverage because it paid for my out of pocket physical therapy. I think it only costed $80 for 6 months so it was a great value. Overall I would rate Progressive as above average to good. I would happily recommend this company to anyone who might need car insurance. If my car wasn't written off I think I would still be with Progressive.