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swap_horiz Allscripts Alternatives

Looking for alternatives to Allscripts? Compare the top Help Desk options ranked by our AI scoring system.

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AL

Allscripts

Allscripts provides enterprise-level electronic health record (EHR) software primarily for ambulatory care settings. The company’s cloud-based solutions offer robust data security and clinical intelligence tools. It is utilized by healthcare organizations seeking a comprehensive EMR system with esta...

7.03 Good

apps Top Allscripts Alternatives

The top alternative to Allscripts in 2026 is Zendesk with a score of 9.02/10, followed by LiveAgent (8.85) and ServiceNow (8.76).

1
Zendesk

Zendesk

Zendesk is a cloud-based customer support platform that brings incoming conversations into a shared agent workspace. Req...

Business Modern User Friendly E Commerce
9.02 Excellent
2
LiveAgent

LiveAgent

LiveAgent combines help desk ticketing with live chat, call-center functions and a knowledge base. Agents can handle sup...

All In One Open Source Budget Ticketing
8.85 Great
3
ServiceNow

ServiceNow

ServiceNow provides a cloud-based platform for managing services and automating organizational work. IT service manageme...

Enterprise Workflow Automation Customer Support Cloud Based
8.76 Great
4
Zoho Desk

Zoho Desk

Zoho Desk brings customer support conversations into a ticketing system connected with the wider Zoho business suite. Mu...

Budget Friendly Automation AI Assistant SAAS
8.60 Great
5
Freshservice

Freshservice

Freshservice is Freshworks' IT service management (ITSM) solution, designed specifically for IT and internal employee su...

Automation Customer Support Cloud Based Ticketing
7.76 Good
6
Talkdesk

Talkdesk

Talkdesk specializes in unifying the voice and digital channels, making it a top choice for companies where phone suppor...

Cloud Enterprise AI Powered Customer Support
7.65 Good
7
MyChart

MyChart

MyChart is a digital platform facilitating patient access to their electronic medical records. Developed by Cerner, it o...

Data Security Data Analytics Telemedicine Patient Portal
7.53 Good
8
Cerner Health Information Exchange

Cerner Health Information Exchange

Cerner’s Health Information Exchange provides a secure platform for exchanging patient health information between hospit...

Secure Enterprise Real Time Cloud Based
7.38 Good
9
Kayako

Kayako

Kayako is an established customer service platform offering a unified inbox for email, live chat, and social messages, c...

Customer Support Self Service Unified Inbox Established
7.32 Good
10
CaseMap

CaseMap

CaseMap is a cloud-based software designed to assist legal professionals in managing complex cases. Its notable strength...

Premium Cloud Based Visual Design Visual Organization
7.32 Good
11
Freshchat

Freshchat

Freshchat, part of the Freshworks ecosystem, is a powerful, user-friendly chatbot platform that excels in omnichannel su...

Multichannel Customer Support Cloud Based Customer Engagement
7.17 Good
12
Meditech

Meditech

Meditech offers enterprise-level electronic health record (EHR) software designed for hospitals and large medical practi...

Enterprise Data Security Patient Engagement Ehr Integration
7.07 Good
13
Freshworks CRM

Freshworks CRM

Freshworks CRM is a cloud-based CRM solution tailored for real estate professionals. It allows freelancers to manage lea...

Sales Automation Lead Management Small Business Marketing
6.51 Fair
14
Jitbit Helpdesk

Jitbit Helpdesk

Jitbit Helpdesk is a long-standing, straightforward ticketing system available as a SaaS or self-hosted application. It...

Simple Helpdesk Self Hosted On Premise
6.23 Fair
15
Greenway Health

Greenway Health

Greenway Health offers a cloud-based platform designed to streamline healthcare workflows. The software provides Electro...

Us Based Data Security Healthcare Interoperability
6.14 Fair
16
Salesforce Service Cloud Essentials

Salesforce Service Cloud Essentials

Salesforce Service Cloud Essentials is a cloud-based solution designed to manage customer inquiries efficiently. It offe...

SAAS Small Business CRM Salesforce
6.04 Fair
17
CloudMotive

CloudMotive

CloudMotive is a cloud-based customer support and helpdesk platform that helps businesses manage their tickets, response...

Small Business Helpdesk Customer Support Cloud Based
5.58 Mediocre
18
Desk.com

Desk.com

Desk.com was once a popular, user-friendly ticketing system acquired by Salesforce. However, it has been officially disc...

Customizable E Commerce Web Based Customer Support
4.80 Poor
19
Schedulix

Schedulix

Schedulix is a cloud-based solution offering mobile access, secure data storage, and advanced scheduling features. It ca...

Cloud Based Mobile Access Secure Data Storage
4.18 Poor
20
Epic

Epic

Epic! is a leading digital library for kids, offering a vast collection of over 40,000 books, audiobooks, and learning v...

Data Security Personalized Learning Help Desk Software Clinical Decision Support
3.21 Poor

summarize Quick Comparison Summary

Alternative Score vs Allscripts Action
Zendesk
Zendesk
Help Desk Business Modern User Friendly
9.02 Excellent +1.99 Compare
LiveAgent
LiveAgent
Help Desk All In One Open Source Budget
8.85 Great +1.82 Compare
ServiceNow
ServiceNow
Help Desk Enterprise Workflow Automation Customer Support
8.76 Great +1.73 Compare
Zoho Desk
Zoho Desk
Help Desk Budget Friendly Automation AI Assistant
8.60 Great +1.57 Compare
Freshservice
Freshservice
Help Desk Automation Customer Support Cloud Based
7.76 Good +0.73 Compare
Talkdesk
Talkdesk
Help Desk Cloud Enterprise AI Powered
7.65 Good +0.62 Compare
MyChart
MyChart
Help Desk Data Security Data Analytics Telemedicine
7.53 Good +0.50 Compare
Cerner Health Information Exchange
Cerner Health Information Exchange
Help Desk Secure Enterprise Real Time
7.38 Good +0.35 Compare
Kayako
Kayako
Help Desk Customer Support Self Service Unified Inbox
7.32 Good +0.29 Compare
CaseMap
CaseMap
Help Desk Premium Cloud Based Visual Design
7.32 Good +0.29 Compare

See all Help Desk ranked by score

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help Frequently Asked Questions

What are the best alternatives to Allscripts?
The top alternatives to Allscripts in 2026 include Zendesk, LiveAgent, ServiceNow, Zoho Desk, Freshservice. Each offers unique features and is objectively scored on Lunoo to help you compare.
How does Allscripts compare to its competitors?
Our AI-powered comparison system analyzes features, pricing, user reviews, and expert opinions to provide objective scores. Allscripts scores 7.03/10. Click any alternative above to see a detailed side-by-side comparison.
Is Allscripts worth it in 2026?
Allscripts scores 7.03/10 in the Help Desk category. We recommend comparing it with the 20 alternatives listed above to find the best fit for your needs.
What is the best free alternative to Allscripts?
Several alternatives to Allscripts offer free plans or free tiers. Check the alternatives listed above and visit their websites to compare pricing and free options.
Why should I switch from Allscripts?
Common reasons users look for Allscripts alternatives include pricing, specific feature gaps, better integration needs, or simply exploring newer options. Our objective scoring helps you compare without bias.
How many alternatives to Allscripts are there?
Lunoo currently lists 20 scored alternatives to Allscripts in the Help Desk category, ranked by our AI-powered evaluation system.
Which Allscripts alternative has the highest rating?
Zendesk currently holds the highest rating among Allscripts alternatives with a score of 9.02/10.
Can I use Zendesk instead of Allscripts?
Zendesk is one of the top-rated alternatives to Allscripts. While they serve similar purposes in the Help Desk space, each has distinct strengths. Use our comparison tool above for a detailed side-by-side analysis.
What is the cheapest alternative to Allscripts?
Pricing varies among Allscripts alternatives. We recommend checking each alternative's website for current pricing. Many options in the Help Desk category offer free tiers or competitive pricing.
How are Allscripts alternatives ranked on Lunoo?
Lunoo uses an AI-powered scoring system that analyzes category fit, feature coverage, pricing signals, public reception, recency, and value to provide 0 to 10 scores. Rankings are updated continuously.
Allscripts vs Zendesk: which is better?
Allscripts scores 7.03/10 while Zendesk scores 9.02/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.
Allscripts vs LiveAgent: which is better?
Allscripts scores 7.03/10 while LiveAgent scores 8.85/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.
Allscripts vs ServiceNow: which is better?
Allscripts scores 7.03/10 while ServiceNow scores 8.76/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.

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