swap_horiz Allscripts Alternatives

1

ServiceNow

ServiceNow has evolved from a simple IT ticketing system into a comprehensive enterprise service management platform. It...

Enterprise Workflow Automation Customer Support Cloud Based

9.6 Brilliant

2

Zoho Desk Free

Zoho Desk Free is a powerful and feature-rich option for small businesses. It offers multi-channel support, including em...

Free Tier Small Business Cloud Based Knowledge Base

9.2 Brilliant

3

Zendesk Support Suite

Zendesk is a market-leading, omnichannel support suite that consolidates email, chat, voice, social, and messaging into...

Business AI Enterprise Automation

9.1 Brilliant

4

Talkdesk

Talkdesk specializes in unifying the voice and digital channels, making it a top choice for companies where phone suppor...

Cloud Enterprise AI Powered Customer Support

9.1 Brilliant

5

MyChart

MyChart is a digital platform facilitating patient access to their electronic medical records. Developed by Cerner, it o...

Data Security Data Analytics Telemedicine Patient Portal

8.8 Excellent

6

Cerner Health Information Exchange

Cerner’s Health Information Exchange provides a secure platform for exchanging patient health information between hospit...

Secure Enterprise Real Time Cloud Based

8.8 Excellent

7

Zendesk Suite

Zendesk Suite is an omnichannel customer service powerhouse that integrates live chat (formerly Zendesk Chat) seamlessly...

Business Communication Modern AI

8.5 Excellent

8

Zendesk

Zendesk is widely recognized for its user-friendly interface and rapid deployment capabilities. It is a dedicated custom...

Business Modern User Friendly E Commerce

8.5 Excellent

9

Zoho Desk

Zoho Desk is a context-aware help desk solution part of the extensive Zoho business application suite. It leverages AI (...

Budget Friendly Automation AI Assistant SAAS

8.2 Excellent

10

Freshservice

Freshservice is Freshworks' IT service management (ITSM) solution, designed specifically for IT and internal employee su...

Automation Customer Support Cloud Based Ticketing

8.2 Excellent

11

Meditech

Meditech offers enterprise-level electronic health record (EHR) software designed for hospitals and large medical practi...

Enterprise Data Security Patient Engagement Ehr Integration

8.2 Excellent

12

Kayako

Kayako is an established customer service platform offering a unified inbox for email, live chat, and social messages, c...

Customer Support Self Service Unified Inbox Established

7.8 Very Good

13

Desk.com

Desk.com was once a popular, user-friendly ticketing system acquired by Salesforce. However, it has been officially disc...

Customizable E Commerce Web Based Customer Support

7.7 Very Good

14

Greenway Health

Greenway Health offers a cloud-based platform designed to streamline healthcare workflows. The software provides Electro...

Us Based Data Security Healthcare Interoperability

7.6 Very Good

15

Freshchat

Freshchat, part of the Freshworks ecosystem, is a powerful, user-friendly chatbot platform that excels in omnichannel su...

Multichannel Customer Support Cloud Based Customer Engagement

7.5 Very Good

16

CaseMap Pro

CaseMap Pro is a professional help-desk software designed for efficient case management. This cloud-based tool facilitat...

Professional Enterprise Cloud Based Desktop

7.1 Very Good

17

Freshchat Lite

Freshchat Lite is a cloud-based help desk software designed for small businesses seeking efficient customer communicatio...

Lightweight Budget Friendly Modern Small Business

7.1 Very Good

18

CaseMap

CaseMap is a cloud-based software designed to assist legal professionals in managing complex cases. Its notable strength...

Premium Cloud Based Visual Design Visual Organization

6.8 Good

19

Freshworks CRM

Freshworks CRM is a cloud-based CRM solution tailored for real estate professionals. It allows freelancers to manage lea...

Sales Automation Lead Management Small Business Marketing

6.2 Good

20

Chanty

Chanty is a simple, AI-powered team chat platform designed to boost productivity. It stands out by including a built-in...

Simple Productivity Team Collaboration Task Management

5.4 Fair