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Grocery and retail shopping form the core of Instacart's delivery marketplace. Customers order from participating stores, and shoppers select products before delivery, communicating about unavailable items and possible substitutions. The selection can include specialty retailers as well as larger gr...
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Shipt is a dedicated grocery delivery service that operates on a membership model. It focuses heavily on the 'personal shopper' experience, where shoppers navigate stores to fulfill complex lists. Shipt is particularly strong in providing high-quality customer service and handles large, complex orde...
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