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Sprinklr Social Listening monitors public conversations across social media platforms and the web to identify mentions of brands, products, and topics, providing real-time data for tracking sentiment and emerging trends related to brand perception.
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Sprinklr Insights is the social-listening and consumer-insights product within Sprinklr's customer-experience software platform. It is designed to help organizations collect and analyze public conversations, audience signals, and other market information across digital channels. The product is used...
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