What are the key differences between Freshworks Chat and LiveAgent Pro?

Compare Freshworks Chat and LiveAgent Pro side by side on Lunoo to see detailed feature differences, AI scores, and expert analysis.

How are Freshworks Chat and LiveAgent Pro scored?

Freshworks Chat has an AI score of 7.4/10 and LiveAgent Pro has an AI score of 9.1/10. Scores are based on category fit, feature coverage, pricing signals, public reception, and recency.

Freshworks Chat vs LiveAgent Pro 2026 - Compared

Freshworks Chat

LiveAgent Pro

WINNER LiveAgent Pro

LiveAgent Pro edges ahead with a score of 9.1/10 compared to 7.4/10 for Freshworks Chat. While both are highly rated in...

Freshworks Chat

7.4 Very Good

Live Chat Software

emoji_events WINNER

LiveAgent Pro

9.1 Brilliant

Live Chat Software Get LiveAgent Pro open_in_new

Freshworks Chat From $12/user/month Free plan available

payments

LiveAgent Pro From $29/mo Free plan available

psychology AI Verdict

LiveAgent Pro edges ahead with a score of 9.1/10 compared to 7.4/10 for Freshworks Chat. While both are highly rated in their respective fields, LiveAgent Pro demonstrates a slight advantage in our AI ranking criteria. A detailed AI-powered analysis is being prepared for this comparison.

emoji_events Winner: LiveAgent Pro

verified Confidence: Low

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description Overview

Freshworks Chat

Freshworks Chat is a live chat software that can be integrated with Freshworks CRM and other ticketing systems. It allows businesses to provide real-time customer support, track conversations, and manage tickets seamlessly.

LiveAgent Pro

LiveAgent Pro is a live chat software that offers real-time chat support, ticketing system, and responsive design. It provides advanced features such as automated responses and analytics, making it suitable for businesses of all sizes.