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Cloutly

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description Cloutly Overview

Cloutly is a platform utilizing AI to monitor and analyze online mentions of brands, products, and individuals across the web, providing data-driven insights into public perception and potential reputational risks.

help Cloutly FAQ

What does Cloutly actually monitor for a business?

Cloutly is primarily a review and reputation-management platform that helps businesses collect, monitor, respond to, and display customer reviews. Its reporting can cover platforms such as Google, Facebook, and Tripadvisor, along with competitor and multi-location insights.

Can Cloutly help collect more customer reviews?

Yes, Cloutly supports multi-step review campaigns sent by email and SMS. Its help material describes campaigns of up to 4 messages, with review requests and follow-ups tailored to the customer journey.

Does Cloutly offer AI responses to negative reviews?

Cloutly provides AI review-response suggestions and tools for handling negative feedback quickly. Its private feedback flow is designed to help businesses resolve complaints while keeping review collection aligned with Google policies.

How long is Cloutly's free trial?

Cloutly advertises a 14-day free trial with no credit card required. The trial gives access to most features, including connecting review sites, sending campaigns, and creating review widgets.

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