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Hailo

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description Hailo Overview

Hailo was a UK and California based ride-sharing startup focused on providing a premium urban taxi service. The company utilized a fleet of hybrid vehicles to offer both standard and enhanced ‘Hailo Plus’ options. Hailo aimed to deliver a more comfortable and efficient alternative to traditional taxis, primarily targeting business travelers and individuals seeking higher quality transportation within city centers. It ceased operations in 2019 after experiencing challenges scaling its model.

help Hailo FAQ

Can I still download and use the Hailo taxi app?

No, the original Hailo brand was retired after its 2016 merger with Daimler-owned mytaxi. Hailo users in markets such as London were moved to mytaxi in 2017, and that service later became FREENOW.

Was Hailo a ride-sharing service like Uber?

Hailo primarily connected passengers with licensed taxi drivers, including London's black cabs, rather than building a dedicated fleet of hybrid vehicles. Users could request, pay for, and rate a taxi through the app.

Why did Hailo disappear?

Hailo merged with mytaxi in 2016 as the companies sought greater scale against competitors such as Uber. The merged operation adopted the mytaxi name, so the Hailo brand was phased out rather than continuing as a separate service.

Did Hailo operate in the United States?

Hailo attempted a North American expansion, including service in cities such as New York, but later withdrew. Its strongest presence remained in European taxi markets, particularly the UK and Ireland.

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