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MSP360 Managed Backup

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description MSP360 Managed Backup Overview

MSP360 Managed Backup is a cloud-based service designed for managed service providers (MSPs) and IT professionals. It creates immutable backups of virtual machines using technologies like Zerto and Cloudberry. This enables rapid server recovery after disasters or system issues, safeguarding business data and ensuring operational continuity. The solution primarily benefits MSPs needing to deliver robust backup and disaster recovery solutions to their clients, as well as organizations requiring automated protection for critical IT infrastructure.

help MSP360 Managed Backup FAQ

Does MSP360 Managed Backup include its own cloud storage?

MSP360 is storage-agnostic, so administrators connect destinations such as Amazon S3, Wasabi, Backblaze B2, Microsoft Azure, Google Cloud, or IDrive e2. Software licensing and third-party storage charges therefore need to be evaluated separately.

Can MSP360 make backups immutable against ransomware?

Yes, it supports Object Lock immutability with compatible storage, including Amazon S3, Wasabi, and Backblaze B2 configurations. The storage account and retention policy must be configured correctly because installing the MSP360 agent alone does not make existing backups immutable.

Can MSP360 back up VMware and Hyper-V machines?

Managed Backup supports image-based protection for VMware and Hyper-V workloads as well as Windows systems, files, Microsoft SQL Server, and Exchange. Recovery options include bare-metal restoration and conversion of supported images into cloud virtual machines.

How is MSP360 Managed Backup different from standalone MSP360 Backup?

Managed Backup adds a centralized web console for monitoring customers, licenses, storage use, agent updates, and backup status. The standalone product is controlled primarily from its local agent, which is less convenient for an MSP managing many endpoints.

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