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SmartThings Hub (Original)

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description SmartThings Hub (Original) Overview

While newer hubs have emerged, the original SmartThings hub remains relevant for users with large, established installations built around older generations of Zigbee and Z-Wave devices. Its strength lies in its massive installed base and compatibility history. However, users should note that its focus is shifting, and newer, more modern hubs are recommended for new builds. It's best suited for maintenance or expansion of existing, older systems.

help SmartThings Hub (Original) FAQ

Is the original SmartThings hub still supported by Samsung?

No — Samsung, which acquired SmartThings in 2014, retired active support for its oldest hub hardware years ago. Anyone building fresh today is pointed toward the Aeotec Smart Home Hub, the licensed successor made by Aeotec, or 2023's SmartThings Station.

Does the first-generation SmartThings hub work offline?

Largely no — the original hub leans heavily on cloud processing, so automations can fail when your internet drops. That cloud dependence was one of the main criticisms Samsung addressed with later hub revisions that added local processing.

Which wireless protocols does the original hub support?

It includes both Zigbee and Z-Wave radios alongside its network connection, which is why it accumulated such a large installed base of sensors and switches. That dual-protocol compatibility remains the core appeal for owners of older mixed-protocol setups.

Should I replace my original SmartThings hub, and with what?

If your hub still runs your legacy Zigbee and Z-Wave devices, many people ride it until it dies, but there's no support safety net. The natural upgrade paths are the Aeotec Smart Home Hub or the SmartThings Station launched at CES in 2023, both of which keep your SmartThings automations intact.

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