vtiger - CRM Software
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vtiger

5.8
Average

Free Plan • From $25/user/month for cloud-based enterprise edition

update Last updated: Mar 5, 2026
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description vtiger Overview

vtiger CRM is an open-source, all-in-one CRM solution encompassing sales, marketing, and support functionalities. It is available in both self-hosted (free) and cloud-based commercial editions. It includes modules for contact management, lead scoring, email marketing, project management, and help desk ticketing. Its strength is providing a comprehensive feature set at a low cost, with the open-source version allowing for deep customization.

Target users are cost-conscious small to midsize businesses and IT departments comfortable with open-source software. Its score reflects its extensive feature set and value, though the open-source version requires technical expertise to deploy and maintain.

recommend Best for: Ideal for small businesses or organizations looking for a customizable CRM solution with both self-hosted and cloud-based options.

info vtiger Specifications

balance vtiger Pros & Cons

thumb_up Pros
  • check Open-source with a large community
  • check Customizable to fit specific business needs
  • check Comprehensive module coverage including sales, marketing, support
  • check Available in both self-hosted and cloud-based editions
thumb_down Cons
  • close Steep learning curve for new users
  • close Limited out-of-the-box integrations compared to some competitors
  • close Customer support may be less robust than premium CRM solutions
  • close Customization requires technical knowledge

help vtiger FAQ

Is vtiger free?

Yes, there is a free self-hosted version available.

Does vtiger have mobile apps?

Yes, both iOS and Android apps are available for the cloud-based edition.

Can I integrate vtiger with other tools?

While not as extensive as some competitors, vtiger does offer a range of integrations through its API.

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