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Wow! Internet Modem (Rental)

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description Wow! Internet Modem (Rental) Overview

WOW! Internet modem rental refers to the cable modem or gateway supplied as customer equipment for a WOW! broadband subscription. WOW!

states that equipment compatibility depends on the service location and plan, and its guidance identifies DOCSIS 3.1 as a supported modem standard for applicable services. This item is therefore relevant to WOW! customers who use provider-supplied network hardware rather than purchasing a compatible modem themselves. Source: [WOW!](https://www.wowway.com/help-center/internet/can-i-use-my-own-wifi-device)

help Wow! Internet Modem (Rental) FAQ

What is included with a WOW! Internet modem rental?

WOW! Internet's rental equipment may be a cable modem or a gateway that combines the modem with a router. The exact device depends on the service location and plan, so the rental is not one universal model.

Does WOW! Internet support DOCSIS 3.1 modems?

WOW! identifies DOCSIS 3.1 as a supported modem standard for compatible services. A DOCSIS 3.1 device still needs to be approved for the address and speed plan, so buying one does not guarantee activation.

Can I use my own modem instead of renting from WOW!?

WOW! allows customer-owned equipment in situations where the modem is compatible with the local service and plan. Check WOW!'s location-specific compatibility guidance before cancelling the rental, especially for higher-speed cable tiers.

Is a WOW! gateway better than a separate modem and router?

A rented gateway is simpler because one WOW! device can handle the cable connection and home Wi-Fi. Separate equipment can offer more control, but compatibility and support still depend on the WOW! service location and plan.

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