swap_horiz Boxpo Alternatives

Looking for alternatives to Boxpo? Compare the top Customer Support Ticketing options ranked by our AI scoring system.

You're looking at alternatives to:
Boxpo

Boxpo

Boxpo is a strong contender for brands whose support originates heavily from social media channels. It excels at aggregating conversations from platforms like Twitter and Facebook into a single, manageable queue. It is ideal for marketing-heavy brands that need to prove they are listening across all...

7.2 Good

apps Top Boxpo Alternatives

The top alternative to Boxpo in 2026 is Gainsight with a score of 9.3/10, followed by ServiceNow Virtual Agent (8.9) and FortiSIEM (8.4).

1
Gainsight

Gainsight

Gainsight is less a traditional ticketing system and more a Customer Success Platform (CSP) that uses support data to pr...

Predictive Analytics Enterprise Grade Customer Success Retention
9.3 Excellent
2
ServiceNow Virtual Agent

ServiceNow Virtual Agent

ServiceNow excels in automating complex IT Service Management (ITSM) and employee service workflows. Its AI assistant ac...

Enterprise Workflow Chatbot Self Service
8.9 Very Good
3
FortiSIEM

FortiSIEM

FortiSIEM is a security platform from Fortinet that integrates SIEM, network performance monitoring, and configuration m...

All In One Mid Market Compliance Network Security
8.4 Very Good
4
Zendesk Feedback

Zendesk Feedback

Zendesk Feedback integrates with Zendesk's suite of customer service tools. It allows for quick and easy feedback collec...

Responsive Design Customer Service Helpdesk Software
8.2 Very Good
5
HubSpot Service Hub Professional

HubSpot Service Hub Professional

For companies whose support team needs to be deeply aligned with their marketing and sales efforts, HubSpot is a natural...

Automation Mid Market Knowledge Base Unified View
8.1 Very Good
6
PagerDuty

PagerDuty

While not a traditional ticketing system, PagerDuty is the industry leader for Incident Management, which is a critical...

Incident Management DEVOPS Reliability Alerting
7.8 Good
7
Freshdesk Omni-Channel

Freshdesk Omni-Channel

This refers to the advanced, unified capabilities within Freshdesk that pull in every communication channel (social, cha...

Social Media Scalability Multi Channel Email Support
7.8 Good
8
ClickDealer

ClickDealer

ClickDealer provides a support portal primarily for affiliate marketers and partners. It offers a basic level of support...

Customer Support Affiliate Network Affiliate Marketing Support Portal
7.2 Good
9
TigerConnect

TigerConnect

TigerConnect is a powerful solution particularly strong in unifying voice, chat, and digital messaging within a single a...

Mid Market Omnichannel Voice Support Agent Productivity
7.2 Good
10
Intercom Custom Bots

Intercom Custom Bots

While Intercom is the platform, its dedicated chatbot builder is a key feature worth noting. These bots allow businesses...

Automation Conversational AI Customer Engagement Self Service
6.9 Fair
11
Helpdesk Ninja

Helpdesk Ninja

Helpdesk Ninja is a solid, feature-rich contender that focuses heavily on workflow automation and ticket management effi...

Automation Small Business Value Workflow
6.2 Fair

summarize Quick Comparison Summary

See all Customer Support Ticketing ranked by score

emoji_events View Full Customer Support Ticketing Rankings

help Frequently Asked Questions

What are the best alternatives to Boxpo?
The top alternatives to Boxpo in 2026 include Gainsight, ServiceNow Virtual Agent, FortiSIEM, Zendesk Feedback, HubSpot Service Hub Professional. Each offers unique features and is objectively scored on Lunoo to help you compare.
How does Boxpo compare to its competitors?
Our AI-powered comparison system analyzes features, pricing, user reviews, and expert opinions to provide objective scores. Boxpo scores 7.2/10. Click any alternative above to see a detailed side-by-side comparison.
Is Boxpo worth it in 2026?
Boxpo scores 7.2/10 in the Customer Support Ticketing category. We recommend comparing it with the 11 alternatives listed above to find the best fit for your needs.
What is the best free alternative to Boxpo?
Several alternatives to Boxpo offer free plans or free tiers. Check the alternatives listed above and visit their websites to compare pricing and free options.
Why should I switch from Boxpo?
Common reasons users look for Boxpo alternatives include pricing, specific feature gaps, better integration needs, or simply exploring newer options. Our objective scoring helps you compare without bias.
How many alternatives to Boxpo are there?
Lunoo currently lists 11 scored alternatives to Boxpo in the Customer Support Ticketing category, ranked by our AI-powered evaluation system.
Which Boxpo alternative has the highest rating?
Gainsight currently holds the highest rating among Boxpo alternatives with a score of 9.3/10.
Can I use Gainsight instead of Boxpo?
Gainsight is one of the top-rated alternatives to Boxpo. While they serve similar purposes in the Customer Support Ticketing space, each has distinct strengths. Use our comparison tool above for a detailed side-by-side analysis.
What is the cheapest alternative to Boxpo?
Pricing varies among Boxpo alternatives. We recommend checking each alternative's website for current pricing. Many options in the Customer Support Ticketing category offer free tiers or competitive pricing.
How are Boxpo alternatives ranked on Lunoo?
Lunoo uses an AI-powered scoring system that analyzes features, user reviews, expert opinions, market presence, and value to provide objective 0-10 scores. Rankings are updated continuously.
Boxpo vs Gainsight: which is better?
Boxpo scores 7.2/10 while Gainsight scores 9.3/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.
Boxpo vs ServiceNow Virtual Agent: which is better?
Boxpo scores 7.2/10 while ServiceNow Virtual Agent scores 8.9/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.
Boxpo vs FortiSIEM: which is better?
Boxpo scores 7.2/10 while FortiSIEM scores 8.4/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.

Compare Items

See how they stack up against each other

Comparing
VS
Select 1 more item to compare