swap_horiz InMoment Alternatives

1

Forsta (formerly Confirmit)

Forsta, formerly Confirmit, provides a comprehensive customer experience management platform for market research and ent...

Market Research Text Analytics Customer Experience Management Enterprise Reporting

7.7 Good

2

Zonka Feedback

Zonka Feedback is a multi-channel CX platform for collecting feedback via web, mobile, email, SMS, and offline kiosks. I...

Multi Channel Real Time Ios Android Employee Feedback

7.3 Good

3

Clarabridge

Clarabridge, now integrated into Qualtrics, specializes in analyzing unstructured customer data from various sources, in...

Social Listening Sentiment Analysis Conversation Intelligence Voice Of Customer

6.6 Fair

4

Brandwatch (Consumer Intelligence)

Brandwatch (now part of Cision's Consumer Intelligence suite) is a premier enterprise-grade social listening and analyti...

Enterprise Data Analysis Market Research Reputation Management

9.6 Brilliant

5

Medallia

Medallia is a massive experience management platform that covers both customer and employee feedback. It is designed for...

AI Enterprise Analytics Omnichannel

9.3 Excellent

6

Sprout Social

Sprout Social stands as the premium, all-in-one platform for medium to large businesses and agencies, renowned for its d...

Team Collaboration All In One Enterprise Reporting

9.2 Excellent

7

Glean.io

Glean.io is an AI-powered work assistant that unifies knowledge across an organization, including customer feedback data...

Employee Feedback Data Discovery Enterprise Search Unified Search

9.2 Excellent

8

Hootsuite Free

Hootsuite's free plan is a popular starting point for small businesses and individuals needing basic social media manage...

Team Collaboration Analytics Scheduling Social Listening

9.2 Excellent

9

Qualtrics NPS

Qualtrics NPS is a robust platform offering comprehensive NPS measurement and analysis capabilities. It allows for custo...

Advanced Analytics Text Analytics Enterprise Level Customer Journey Mapping

9.1 Excellent

10

Talkwalker Free

Talkwalker Free is a powerful, albeit limited, open-source social listening and influencer discovery tool. It allows use...

Free Tier Social Listening Sentiment Analysis Influencer Identification

9.1 Excellent

11

Mention

Mention offers a free plan with limited monitoring capabilities, allowing businesses to track mentions of their brand ac...

Budget Friendly Real Time Monitoring Keyword Tracking Content Analysis

8.9 Very Good

12

Mention Free

Mention's free plan focuses on brand monitoring and reputation management. It allows users to track mentions of their br...

Social Listening Real Time Alerts Brand Monitoring Keyword Alerts

8.5 Very Good

13

Hearsay.io

Hearsay.io is a social listening and analytics platform that helps journalists monitor online conversations, track brand...

Reputation Management Social Listening Sentiment Analysis Influencer Identification

8.5 Very Good

14

Emplifi

Emplifi combines social listening, content creation, and influencer marketing capabilities into a single platform. It he...

Content Creation Influencer Marketing Social Listening Customer Experience

8.5 Very Good

15

Adobe Experience Cloud

Adobe Experience Cloud is a comprehensive suite of digital marketing and customer experience management tools. It offers...

Enterprise Digital Marketing Marketing Automation Cloud Services

8.3 Very Good

16

Awario

Awario is a dedicated social listening and brand monitoring tool that is perfect for small to medium-sized businesses. I...

Competitor Analysis Lead Generation Analytics Smb

8.3 Very Good

17

Keyhole

Keyhole is a specialized analytics tool that excels at real-time campaign tracking and influencer performance measuremen...

Real Time Data Reporting Real Time Social Listening

8.2 Very Good

18

Chattermill

Chattermill leverages AI to analyze customer conversations across various channels, including chat, email, and social me...

Automation AI Powered Sentiment Analysis Conversation Analytics

8.2 Very Good

19

Qualaroo

Qualaroo specializes in on-site surveys, allowing agencies to capture feedback from website visitors in real-time. It of...

Text Analytics Customer Insights Nps Exit Surveys

8.1 Very Good

20

Google Alerts

Google Alerts is a free service that monitors the web for mentions of your brand, products, or keywords. It sends email...

Keyword Tracking Reputation Management Social Listening Brand Monitoring

8.0 Very Good