swap_horiz InMoment Alternatives

1

Clarabridge

Clarabridge, now integrated into Qualtrics, specializes in analyzing unstructured customer data from various sources, in...

Social Listening Sentiment Analysis Conversation Intelligence Voice Of Customer

8.8 Very Good

2

ZO

Zonka Feedback

Zonka Feedback is a multi-channel CX platform for collecting feedback via web, mobile, email, SMS, and offline kiosks. I...

Multi Channel Real Time Ios Android Employee Feedback

8.5 Very Good

3

FO

Forsta (formerly Confirmit)

Forsta, formerly Confirmit, provides a comprehensive customer experience management platform for market research and ent...

Market Research Text Analytics Customer Experience Management Enterprise Reporting

7.5 Good

4

SP

Sprout Social Advanced

Sprout Social Advanced is a comprehensive platform designed for large marketing teams. It offers advanced analytics, inc...

Content Calendar Enterprise Security Social Listening Team Workflow

9.6 Brilliant

5

Medallia

Medallia is a massive experience management platform that covers both customer and employee feedback. It is designed for...

AI Enterprise Analytics Omnichannel

9.4 Excellent

6

QU

Qualtrics NPS

Qualtrics NPS is a robust platform offering comprehensive NPS measurement and analysis capabilities. It allows for custo...

Advanced Analytics Text Analytics Enterprise Level Customer Journey Mapping

9.2 Excellent

7

Glean.io

Glean.io is an AI-powered work assistant that unifies knowledge across an organization, including customer feedback data...

Employee Feedback Data Discovery Enterprise Search Unified Search

9.2 Excellent

8

TA

Talkwalker Free

Talkwalker Free is a powerful, albeit limited, open-source social listening and influencer discovery tool. It allows use...

Free Tier Social Listening Sentiment Analysis Influencer Identification

9.2 Excellent

9

FA

Falcon.io

Falcon.io (now part of Brandwatch) is an enterprise-grade social media management platform that offers a comprehensive s...

All In One Enterprise Analytics Social Listening

9.0 Excellent

10

Emplifi

Emplifi combines social listening, content creation, and influencer marketing capabilities into a single platform. It he...

Content Creation Influencer Marketing Social Listening Customer Experience

8.4 Very Good

11

AD

Adobe Experience Cloud

Adobe Experience Cloud is a comprehensive suite of digital marketing and customer experience management tools. It offers...

Enterprise Digital Marketing Marketing Automation Cloud Services

8.3 Very Good

12

Chattermill

Chattermill leverages AI to analyze customer conversations across various channels, including chat, email, and social me...

Automation AI Powered Sentiment Analysis Conversation Analytics

8.3 Very Good

13

Awario

Awario is a dedicated social listening and brand monitoring tool that is perfect for small to medium-sized businesses. I...

Competitor Analysis Lead Generation Analytics Smb

8.3 Very Good

14

Google Alerts

Google Alerts is a free service that monitors the web for mentions of your brand, products, or keywords. It sends email...

Keyword Tracking Reputation Management Social Listening Brand Monitoring

8.0 Very Good

15

SurveySparrow

SurveySparrow is a conversational survey platform that aims to make data collection more engaging and less tedious. Simi...

Mobile App Conversational Chat Like Nps Csat

8.0 Very Good

16

Qualaroo

Qualaroo specializes in on-site surveys, allowing agencies to capture feedback from website visitors in real-time. It of...

Text Analytics Customer Insights Nps Exit Surveys

7.9 Good

17

Meltwater

Meltwater is a comprehensive media intelligence platform that combines social media analytics with traditional media mon...

Enterprise PR Analytics Social Listening

7.8 Good

18

QU

Qualtrics Free Edition

Qualtrics is a powerful research platform, and its free edition provides access to a subset of its features. It allows f...

Customization Advanced Analytics Text Analytics Survey Logic

7.8 Good

19

Chattermatter

Chattermatter focuses on social listening, allowing agencies to monitor brand mentions, track sentiment, and identify tr...

Competitive Analysis Social Listening Sentiment Analysis Social Insights

7.7 Good

20

EduGrowth

EduGrowth is an HR software that provides training schedules, learning analytics, and employee feedback mechanisms. It h...

Employee Feedback Training Schedule Learning Analytics

7.6 Good