Bitrix24 vs Front
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description Overview
Bitrix24
Bitrix24 is a vast, free-tier collaboration platform that includes a fully-featured CRM. Beyond contact and deal management, it incorporates tools for tasks, projects, document management, messaging, video calls, and a company social intranet. Its CRM includes telephony, marketing automation, and helpdesk. The free plan supports unlimited users with core features, making it attractive for startups...
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Front
Shared customer email becomes team work in Front, where conversations can be assigned to a responsible person rather than passed around through forwarding or copied recipients. Internal comments keep discussion separate from the reply sent to the customer. Teammates can also collaborate on drafts, making it easier to gather input before a response leaves a shared address such as support or sales....
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