What are the key differences between TeamSupport and Hiver?

Compare TeamSupport and Hiver side by side on Lunoo to see detailed feature differences, AI scores, and expert analysis.

How are TeamSupport and Hiver scored?

TeamSupport has an AI score of 7.7/10 and Hiver has an AI score of 8.8/10. Scores are based on category fit, feature coverage, pricing signals, public reception, and recency.

TeamSupport vs Hiver 2026 — Compared

TeamSupport

Hiver

WINNER Hiver

Hiver edges ahead with a score of 8.8/10 compared to 7.7/10 for TeamSupport. While both are highly rated in their respec...

TeamSupport

7.7 Good

Help Desk Software Get TeamSupport open_in_new

emoji_events WINNER

Hiver

8.8 Very Good

Help Desk Software Get Hiver open_in_new

TeamSupport From $25/user/month Free plan available

payments

Hiver From $10/user/month Free plan available

psychology AI Verdict

Hiver edges ahead with a score of 8.8/10 compared to 7.7/10 for TeamSupport. While both are highly rated in their respective fields, Hiver demonstrates a slight advantage in our AI ranking criteria. A detailed AI-powered analysis is being prepared for this comparison.

emoji_events Winner: Hiver

verified Confidence: Low

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description Overview

TeamSupport

TeamSupport is a B2B-focused customer support platform designed for software and technology companies. It goes beyond ticketing with features for tracking customer relationships, managing ticket escalations, capturing product insights from support data, and providing a branded customer portal. It emphasizes collaboration between support, success, and development teams. It is a paid solution for mi...

Hiver

Hiver is a unique solution that turns Gmail into a powerful collaborative help desk. It layers shared inbox management, assignment, notes, SLAs, and automation directly onto the familiar Gmail interface. It requires Google Workspace. It is ideal for teams that live in Gmail and want to manage support emails without learning a new platform. Pricing is per user. It ranks well for its zero-learning-c...