description Thryv Reputation Management Overview
Thryv Reputation Management provides businesses with tools to monitor online reviews across multiple platforms – including Google Business Profile, Yelp, and Facebook – allowing them to respond directly to customer feedback and maintain an accurate brand image.
help Thryv Reputation Management FAQ
Can Thryv manage Google, Yelp, and Facebook reviews?
Yes. Thryv allows connected businesses to view and respond to reviews from Google, Facebook, and Yelp inside its business platform.
Does Thryv use AI to write review responses?
Yes. Thryv includes an AI tool that can help draft responses to customer reviews. Businesses can review the wording before publishing it.
Can Thryv collect first-party reviews as well as public reviews?
Yes. Thryv can gather feedback in its Client Portal while also managing connected public review listings such as Google Business Profile.
Can I respond to a negative Google review from Thryv?
Yes, provided the relevant Google account is connected through Thryv's listings management. The response is still subject to Google's review and business-profile policies.
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