swap_horiz LiveAgent Alternatives
Looking for alternatives to LiveAgent? Compare the top Help Desk Software options ranked by our AI scoring system.
LiveAgent
LiveAgent is an all-in-one customer support platform that packs a dense feature set at a competitive price point. It combines a help desk ticketing system, live chat, a built-in call center, and a knowledge base into a single interface. Notable features include real-time chat monitoring, time tracki...
apps Top LiveAgent Alternatives
The top alternative to LiveAgent in 2026 is Pega Platform with a score of 9.7/10, followed by Freshly.io (9.7) and Gorgias Pro (9.6).
Pega Platform
Pega Platform is a powerhouse for organizations needing to manage complex, end-to-end customer journeys. It distinguishe...
Freshly.io
Freshly.io is a powerful customer support platform that offers advanced ticket management, knowledge base integration, a...
Gorgias Pro
Gorgias Pro is a versatile customer support platform that shines in its integration with ecommerce platforms. It offers...
Gorgias
Gorgias is a help desk built specifically for e-commerce merchants, offering deep native integrations with platforms lik...
Kayako Support
Kayako Support is a comprehensive customer support ticketing system that offers robust features like live chat, knowledg...
Zendesk Guide
Zendesk Guide is the industry standard for customer-facing knowledge bases. It integrates perfectly with the Zendesk Sup...
HelpCrunch
HelpCrunch is an all-in-one platform that combines live chat, email marketing, and a help desk into a single, affordable...
HubSpot Service
HubSpot Service is a customer support platform that enables small businesses to manage tickets, knowledge bases, and sel...
Zendesk
Zendesk is widely recognized for its user-friendly interface and rapid deployment capabilities. It is a dedicated custom...
Pelican 150 Case
The Pelican 150 case is a lightweight and durable protective case designed for storing small electronics or documents. I...
ServiceNow
ServiceNow has evolved from a simple IT ticketing system into a comprehensive enterprise service management platform. It...
Zoho Desk for Helpdesk
Zoho Desk for Helpdesk is a customer support ticketing system that offers robust ticket management, multichannel support...
Zendesk Support
Zendesk Support is a comprehensive customer service platform known for its robust ticketing system, extensive customizat...
Gladly
Gladly takes a unique approach to helpdesk software by focusing on the customer rather than the ticket. In Gladly, all c...
PracticePanther
PracticePanther is a legal practice management software that emphasizes automation to save attorneys time. It includes f...
Talkdesk
Talkdesk is a powerful customer support platform designed for call centers and businesses with complex needs. It offers...
Freshworks Helpdesk
Freshworks Helpdesk is a cloud-based helpdesk software that provides tools for managing customer support tickets, incide...
Freshservice
Freshservice is Freshworks' IT service management (ITSM) solution, designed specifically for IT and internal employee su...
HelpScout Plus
HelpScout Plus is a powerful customer support tool that excels in email management and ticketing. It offers advanced aut...
Hiver
Hiver is a unique solution that turns Gmail into a powerful collaborative help desk. It layers shared inbox management,...
summarize Quick Comparison Summary
| Alternative | Score | vs LiveAgent | Action |
|---|---|---|---|
| Pega Platform | 9.7 | +1.3 | Compare |
| Freshly.io | 9.7 | +1.3 | Compare |
| Gorgias Pro | 9.6 | +1.2 | Compare |
| Gorgias | 9.5 | +1.1 | Compare |
| Kayako Support | 9.4 | +1.0 | Compare |
| Zendesk Guide | 9.2 | +0.8 | Compare |
| HelpCrunch | 9.2 | +0.8 | Compare |
| HubSpot Service | 9.2 | +0.8 | Compare |
| Zendesk | 9.2 | +0.8 | Compare |
| Pelican 150 Case | 9.0 | +0.6 | Compare |
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