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swap_horiz ServiceNow Alternatives

Looking for alternatives to ServiceNow? Compare the top Help Desk Software options ranked by our AI scoring system.

You're looking at alternatives to:
ServiceNow

ServiceNow

Help Desk Software Enterprise Customer Support Cloud Based Ticketing System Enterprise Grade

ServiceNow has evolved from a simple IT ticketing system into a comprehensive enterprise service management platform. Its case management capabilities are unmatched for internal operations, such as HR, legal, and customer service. By centralizing requests into a single platform, ServiceNow provides...

3.5 Poor

apps Top ServiceNow Alternatives

The top alternative to ServiceNow in 2026 is Gorgias Pro with a score of 9.6/10, followed by Zoho Desk Free (9.2) and Arlo Smart Desk Lamp (9.2).

1
Gorgias Pro

Gorgias Pro

Gorgias Pro is a versatile customer support platform that shines in its integration with ecommerce platforms. It offers...

Ecommerce Customer Support Live Chat
9.6 Brilliant
2
Zoho Desk Free

Zoho Desk Free

Zoho Desk Free is a powerful and feature-rich option for small businesses. It offers multi-channel support, including em...

Small Business Knowledge Base Customer Service Ticketing
9.2 Excellent
3
Arlo Smart Desk Lamp

Arlo Smart Desk Lamp

The Arlo Smart Desk Lamp integrates seamlessly into modern smart homes, controllable via voice assistants like Alexa and...

Voice Control Modern Design Connectivity Smart Home
9.2 Excellent
4
HubSpot Service Hub

HubSpot Service Hub

HubSpot Service Hub provides live chat as part of its all-in-one CRM platform, specifically within the free 'Conversatio...

All In One Inbound Marketing Marketing Sales Service CRM
9.2 Excellent
5
HubSpot Service

HubSpot Service

HubSpot Service is a customer support platform that enables small businesses to manage tickets, knowledge bases, and sel...

Customer Support Knowledge Base Non Profit Ticket Management
9.2 Excellent
6
Zendesk Support Suite

Zendesk Support Suite

Zendesk is a market-leading, omnichannel support suite that consolidates email, chat, voice, social, and messaging into...

AI Enterprise Automation Integration
9.2 Excellent
7
Epic

Epic

Epic! is a leading digital library for kids, offering a vast collection of over 40,000 books, audiobooks, and learning v...

Data Security Kid Personalized Learning Clinical Decision Support
9.2 Excellent
8
Zendesk Suite

Zendesk Suite

Zendesk Suite is an omnichannel customer service powerhouse that integrates live chat (formerly Zendesk Chat) seamlessly...

AI Enterprise Helpdesk CRM
9.2 Excellent
9
Pelican 150 Case

Pelican 150 Case

The Pelican 150 case is a lightweight and durable protective case designed for storing small electronics or documents. I...

Waterproof Lightweight Durable Storage
9.0 Excellent
10
Talkdesk

Talkdesk

Talkdesk specializes in unifying the voice and digital channels, making it a top choice for companies where phone suppor...

Customer Support Cloud Based Live Chat Call Center
8.9 Very Good
11
Cerner Health Information Exchange

Cerner Health Information Exchange

Cerners Health Information Exchange (HIE) solution facilitates the secure exchange of patient data across different heal...

Data Interoperability Clinical Intelligence Hie Solution
8.8 Very Good
12
MyChart

MyChart

MyChart by Cerner is a patient portal that provides secure access to personal health information. It includes clinical i...

Data Security Patient Access Clinical Intelligence
8.8 Very Good
13
Hiver

Hiver

Hiver is a unique solution that turns Gmail into a powerful collaborative help desk. It layers shared inbox management,...

Collaboration Google Workspace Gmail Native Shared Inbox
8.8 Very Good
14
Help Scout

Help Scout

Help Scout is a customer-centric support platform beloved for its simplicity and elegance, with live chat functionality...

Simple SAAS Small Business Knowledge Base
8.8 Very Good
15
HE

HelpScout Plus

HelpScout Plus is a powerful customer support tool that excels in email management and ticketing. It offers advanced aut...

Customer Support Ticketing System Email Campaign
8.8 Very Good
16
Philips Hue Desk Lamp

Philips Hue Desk Lamp

For those prioritizing ambiance and smart integration, the Philips Hue line offers unparalleled color customization. You...

Smart Lighting Smart Home Color Tunable
8.7 Very Good
17
BoldDesk

BoldDesk

BoldDesk by Syncfusion is a modern, cloud-native help desk software with a clean interface, automation rules, a knowledg...

Affordable Automation Smb Cloud Native
8.7 Very Good
18
SU

Supportly Pro

Supportly Pro is an advanced customer support platform that combines live chat, ticket management, and knowledge base fu...

Customer Support Ticketing System Knowledge Base Live Chat
8.7 Very Good
19
GetFeedback

GetFeedback

GetFeedback is a customer experience platform that is deeply integrated with Salesforce. It is designed to help business...

Enterprise Customer Experience Salesforce Native Cx Metrics
8.6 Very Good
20
Dixa

Dixa

Dixa is a conversational customer service platform aiming to create lifelong customer relationships. It unifies voice, e...

Omnichannel Conversational Emerging Customer Lifetime
8.6 Very Good

summarize Quick Comparison Summary

Alternative Score vs ServiceNow Action
Gorgias Pro 9.6 +6.1 Compare
Zoho Desk Free 9.2 +5.7 Compare
Arlo Smart Desk Lamp 9.2 +5.7 Compare
HubSpot Service Hub 9.2 +5.7 Compare
HubSpot Service 9.2 +5.7 Compare
Zendesk Support Suite 9.2 +5.7 Compare
Epic 9.2 +5.7 Compare
Zendesk Suite 9.2 +5.7 Compare
Pelican 150 Case 9.0 +5.5 Compare
Talkdesk 8.9 +5.4 Compare

See all Help Desk Software ranked by score

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help Frequently Asked Questions

What are the best alternatives to ServiceNow?
The top alternatives to ServiceNow in 2026 include Gorgias Pro, Zoho Desk Free, Arlo Smart Desk Lamp, HubSpot Service Hub, HubSpot Service. Each offers unique features and is objectively scored on Lunoo to help you compare.
How does ServiceNow compare to its competitors?
Our AI-powered comparison system analyzes features, pricing, user reviews, and expert opinions to provide objective scores. ServiceNow scores 3.5/10. Click any alternative above to see a detailed side-by-side comparison.
Is ServiceNow worth it in 2026?
ServiceNow scores 3.5/10 in the Help Desk Software category. We recommend comparing it with the 20 alternatives listed above to find the best fit for your needs.
What is the best free alternative to ServiceNow?
Several alternatives to ServiceNow offer free plans or free tiers. Check the alternatives listed above and visit their websites to compare pricing and free options.
Why should I switch from ServiceNow?
Common reasons users look for ServiceNow alternatives include pricing, specific feature gaps, better integration needs, or simply exploring newer options. Our objective scoring helps you compare without bias.
How many alternatives to ServiceNow are there?
Lunoo currently lists 20 scored alternatives to ServiceNow in the Help Desk Software category, ranked by our AI-powered evaluation system.
Which ServiceNow alternative has the highest rating?
Gorgias Pro currently holds the highest rating among ServiceNow alternatives with a score of 9.6/10.
Can I use Gorgias Pro instead of ServiceNow?
Gorgias Pro is one of the top-rated alternatives to ServiceNow. While they serve similar purposes in the Help Desk Software space, each has distinct strengths. Use our comparison tool above for a detailed side-by-side analysis.
What is the cheapest alternative to ServiceNow?
Pricing varies among ServiceNow alternatives. We recommend checking each alternative's website for current pricing. Many options in the Help Desk Software category offer free tiers or competitive pricing.
How are ServiceNow alternatives ranked on Lunoo?
Lunoo uses an AI-powered scoring system that analyzes category fit, feature coverage, pricing signals, public reception, recency, and value to provide 0 to 10 scores. Rankings are updated continuously.
ServiceNow vs Gorgias Pro: which is better?
ServiceNow scores 3.5/10 while Gorgias Pro scores 9.6/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.
ServiceNow vs Zoho Desk Free: which is better?
ServiceNow scores 3.5/10 while Zoho Desk Free scores 9.2/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.
ServiceNow vs Arlo Smart Desk Lamp: which is better?
ServiceNow scores 3.5/10 while Arlo Smart Desk Lamp scores 9.2/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.

category Explore Related Categories

Enterprise Customer Support Cloud Based Ticketing System Enterprise Grade Cmdb

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