swap_horiz Zendesk Guide Alternatives

1

ServiceNow

ServiceNow has evolved from a simple IT ticketing system into a comprehensive enterprise service management platform. It...

Enterprise Workflow Automation Customer Support Cloud Based

9.6 Brilliant

2

Gorgias Pro

Gorgias Pro is a versatile customer support platform that shines in its integration with ecommerce platforms. It offers...

Enterprise Ecommerce AI Powered Responsive

9.6 Brilliant

3

Zoho Desk Free

Zoho Desk Free is a powerful and feature-rich option for small businesses. It offers multi-channel support, including em...

Free Tier Small Business Cloud Based Knowledge Base

9.2 Excellent

4

Zendesk Support Suite

Zendesk is a market-leading, omnichannel support suite that consolidates email, chat, voice, social, and messaging into...

Business AI Enterprise Automation

9.1 Excellent

5

Talkdesk

Talkdesk specializes in unifying the voice and digital channels, making it a top choice for companies where phone suppor...

Cloud Enterprise AI Powered Customer Support

9.1 Excellent

6

HappyFox

HappyFox is a robust help desk software known for its powerful workflow automation and business rule engine. It provides...

Mid Market Workflow Automation Workflow On Premise

9.0 Excellent

7

Philips Hue Desk Lamp

For those prioritizing ambiance and smart integration, the Philips Hue line offers unparalleled color customization. You...

Automation Home Office Smart Lighting Smart Home

8.7 Great

8

Gorgias

Gorgias is a help desk built specifically for e-commerce merchants, offering deep native integrations with platforms lik...

Automation Ecommerce SAAS E Commerce

8.5 Great

9

Zendesk

Zendesk is widely recognized for its user-friendly interface and rapid deployment capabilities. It is a dedicated custom...

Business Modern User Friendly E Commerce

8.5 Great

10

TaoTronics LED Desk Lamp (High CRI)

This lamp offers exceptional color accuracy at a highly competitive price point, making it a favorite among hobbyists an...

Adjustable Brightness Crafting Hobbyist Color Accuracy

8.5 Great

11

HubSpot Service Hub Free

HubSpot Service Hub Free is a compelling option, especially for businesses already using HubSpot's CRM. It provides basi...

Marketing Automation Small Business Marketing CRM

8.5 Great

12

HubSpot Support

HubSpot Support is a SaaS solution designed to assist small business owners with their CRM and customer interactions. It...

SAAS Small Business Responsive CRM

8.4 Great

13

Xiaomi Smart Desk Lamp

Xiaomi offers a fantastic blend of smart functionality and minimalist design at a very accessible price. It provides tun...

Value Minimalist Smart Lighting Connectivity

8.4 Great

14

LivePerson

LivePerson is a veteran enterprise messaging platform that has aggressively integrated conversational AI into its core....

Cloud Security Enterprise AI Powered

8.3 Great

15

Help Scout

Help Scout is a customer-centric support platform beloved for its simplicity and elegance, with live chat functionality...

Simple Modern Team Collaboration SAAS

8.2 Great

16

Zoho Desk

Zoho Desk is a context-aware help desk solution part of the extensive Zoho business application suite. It leverages AI (...

Budget Friendly Automation AI Assistant SAAS

8.2 Great

17

Freshservice

Freshservice is Freshworks' IT service management (ITSM) solution, designed specifically for IT and internal employee su...

Automation Customer Support Cloud Based Ticketing

8.2 Great

18

Kayako

Kayako is an established customer service platform offering a unified inbox for email, live chat, and social messages, c...

Customer Support Self Service Unified Inbox Established

7.8 Good

19

Desk.com

Desk.com was once a popular, user-friendly ticketing system acquired by Salesforce. However, it has been officially disc...

Customizable E Commerce Web Based Customer Support

7.7 Good

20

Chanty

Chanty is a simple, AI-powered team chat platform designed to boost productivity. It stands out by including a built-in...

Simple Productivity Team Collaboration Task Management

5.4 Mediocre