What are the key differences between UKG Pro (formerly UltiPro) and SugarCRM?

Compare UKG Pro (formerly UltiPro) and SugarCRM side by side on Lunoo to see detailed feature differences, AI scores, and expert analysis.

How are UKG Pro (formerly UltiPro) and SugarCRM scored?

UKG Pro (formerly UltiPro) has an AI score of 8.7/10 and SugarCRM has an AI score of 8.1/10. Scores are based on features, user satisfaction, and overall quality analysis.

UKG Pro (formerly UltiPro) vs SugarCRM 2026 — Compared

UKG Pro (formerly UltiPro)

SugarCRM

WINNER UKG Pro (formerly UltiPro)

UKG Pro (formerly UltiPro) edges ahead with a score of 8.7/10 compared to 8.1/10 for SugarCRM. While both are highly rat...

emoji_events WINNER

UKG Pro (formerly UltiPro)

8.7 Very Good

HR Software Get UKG Pro (formerly UltiPro) open_in_new

SugarCRM

8.1 Very Good

CRM Get SugarCRM open_in_new

UKG Pro (formerly UltiPro) From $10/user/month (varies)

payments

SugarCRM From $25/user/month Free plan available

psychology AI Verdict

UKG Pro (formerly UltiPro) edges ahead with a score of 8.7/10 compared to 8.1/10 for SugarCRM. While both are highly rated in their respective fields, UKG Pro (formerly UltiPro) demonstrates a slight advantage in our AI ranking criteria. A detailed AI-powered analysis is being prepared for this comparison.

emoji_events Winner: UKG Pro (formerly UltiPro)

verified Confidence: Low

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description Overview

UKG Pro (formerly UltiPro)

UKG Pro is a comprehensive HCM suite from UKG (Ultimate Kronos Group) targeting mid-sized to large enterprises. It integrates HR, payroll, talent management, time and attendance, and HR service delivery into a single platform. Notable features include deep configurability, robust compliance tools, advanced payroll processing for complex scenarios, and strong business intelligence capabilities. It...

SugarCRM

SugarCRM is a flexible, open-platform CRM solution known for its strong customization capabilities and freedom from vendor lock-in. It offers a full suite of sales, marketing, and service automation tools with a focus on predictive analytics and AI-driven insights to anticipate customer needs. It provides deployment flexibility (cloud, on-premise, private cloud) appealing to industries with strict...