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swap_horiz Microsoft Dynamics 365 Alternatives

Looking for alternatives to Microsoft Dynamics 365? Compare the top Customer Relationship Management options ranked by our AI scoring system.

You're looking at alternatives to:
Microsoft Dynamics 365

Microsoft Dynamics 365

Microsoft Dynamics 365 is a formidable enterprise-grade CRM deeply integrated with the Microsoft ecosystem (Office 365, Teams, Azure). It combines CRM and ERP capabilities, offering modules for Sales, Customer Service, Marketing, and Field Service. Its major advantage is the native use of the Power...

8.54 Great

apps Top Microsoft Dynamics 365 Alternatives

The top alternative to Microsoft Dynamics 365 in 2026 is Salesforce with a score of 9.34/10, followed by Salesforce CRM (9.18) and NetSuite ERP (8.88).

1
Salesforce

Salesforce

Salesforce is the undisputed market leader and most comprehensive CRM platform, offering a vast ecosystem of cloud-based...

Enterprise Automation SAAS B2B
9.34 Excellent
2
Salesforce CRM

Salesforce CRM

Salesforce CRM is the leading enterprise customer relationship management platform, serving businesses of all sizes with...

Customization Marketing Cloud CRM Cloud Based
9.18 Excellent
3
NetSuite ERP

NetSuite ERP

NetSuite ERP, an Oracle product, remains a leading cloud-based ERP solution, particularly strong for mid-sized and growi...

Finance Cloud Reporting SAAS
8.88 Great
4
NetSuite

NetSuite

Oracle NetSuite connects accounting with broader business operations in a cloud-based enterprise resource planning syste...

Enterprise Ecommerce Mid Market Scalable
8.77 Great
5
Salesflare

Salesflare

Reducing CRM upkeep is central to Salesflare, a sales platform aimed at small B2B businesses. It gathers information fro...

Intelligent Email Tracking Prospecting B2B
8.58 Great
6
Dynamics 365 Sales

Dynamics 365 Sales

Dynamics 365 Sales is a cloud-based Customer Relationship Management (CRM) system from Microsoft. It’s notable for its i...

Modern SAAS B2B Lead Management
8.54 Great
7
Gainsight

Gainsight

Gainsight is less a traditional ticketing system and more a Customer Success Platform (CSP) that uses support data to pr...

SAAS B2B Predictive Analytics Predictive
8.51 Great
8
Less Annoying CRM

Less Annoying CRM

Less Annoying CRM lives up to its name by offering an extremely simple, straightforward, and affordable CRM. It follows...

Simple Small Business Contact Management Flat Price
8.46 Great
9
SA

Salesforce Service Cloud Einstein

Service Cloud Einstein brings AI assistance into Salesforce's customer service workflows. Capabilities include classifyi...

AI Enterprise Integration B2B
8.42 Great
10
Cin7 Core

Cin7 Core

Cin7 Core (formerly DEAR Systems) is a robust inventory management platform that bridges the gap between retail and whol...

B2B Inventory Inventory Sync Multi Channel
8.36 Great
11
Odoo CRM

Odoo CRM

Sales opportunities in Odoo CRM sit within the broader Odoo business software suite. Teams can track leads and move oppo...

Modular Enterprise SAAS Open Source
8.31 Great
12
Odoo

Odoo

Odoo organizes business software into connected applications, allowing a company to begin with selected functions and ex...

Modular SAAS Open Source Flexible
8.28 Great
13
Copilot for Dynamics 365

Copilot for Dynamics 365

For sales and service professionals, this Copilot acts as a real-time CRM assistant. It can instantly summarize a client...

Business Sale Microsoft CRM
8.24 Great
14
Klenty

Klenty

Klenty is a sales automation platform specializing in lead generation and nurturing through email marketing. Its designe...

Automation Lead Generation SAAS B2B
8.22 Great
15
Odoo ERP

Odoo ERP

Odoo ERP is a modular, open-source ERP system offering a wide range of applications, from accounting and CRM to manufact...

Modular SAAS Small Business Open Source
8.21 Great
16
Membrain

Membrain

Membrain is a CRM software platform tailored for B2B sales teams. It focuses on streamlining the sales process by provid...

B2B CRM Coaching Pipeline
8.18 Great
17
Copper CRM

Copper CRM

Copper CRM is specifically designed for businesses that live in Google Workspace. It integrates natively with Gmail, Cal...

Modern SAAS Sales Automation Small Business
8.12 Great
18
OroCRM

OroCRM

OroCRM provides an open-source approach to customer relationship management with particular relevance to businesses conn...

Modern Enterprise Ecommerce B2B
7.80 Good
19
Oracle NetSuite CRM

Oracle NetSuite CRM

Oracle NetSuite CRM is part of the NetSuite ERP/cloud business suite, offering deeply integrated CRM, ERP, and e-commerc...

Real Time Data Enterprise SAAS Financials Unified
7.62 Good
20
Keystone CRM

Keystone CRM

Keystone CRM is a CRM tailored for manufacturing and distribution businesses. Its strength lies in its ability to manage...

Customization B2B Inventory Management Salesforce
6.85 Fair

summarize Quick Comparison Summary

Alternative Score vs Microsoft Dynam... Action
Salesforce
Salesforce
Company Enterprise Automation SAAS
9.34 Excellent +0.80 Compare
Salesforce CRM
Salesforce CRM
Customer Relationship Management Customization Marketing Cloud CRM
9.18 Excellent +0.64 Compare
NetSuite ERP
NetSuite ERP
ERP Finance Cloud Reporting
8.88 Great +0.34 Compare
NetSuite
NetSuite
ERP Enterprise Ecommerce Mid Market
8.77 Great +0.23 Compare
Salesflare
Salesflare
Sales CRM Software Intelligent Email Tracking Prospecting
8.58 Great +0.04 Compare
Dynamics 365 Sales
Dynamics 365 Sales
CRM Software Modern SAAS B2B
8.54 Great Same Compare
Gainsight
Gainsight
Customer Support SAAS B2B Predictive Analytics
8.51 Great -0.03 Compare
Less Annoying CRM
Less Annoying CRM
Customer Relationship Management Simple Small Business Contact Management
8.46 Great -0.08 Compare
SA
Salesforce Service Cloud Einstein
Customer Service AI Enterprise Integration
8.42 Great -0.12 Compare
Cin7 Core
Cin7 Core
Ecommerce B2B Inventory Inventory Sync
8.36 Great -0.18 Compare

See all Customer Relationship Management ranked by score

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help Frequently Asked Questions

What are the best alternatives to Microsoft Dynamics 365?
The top alternatives to Microsoft Dynamics 365 in 2026 include Salesforce, Salesforce CRM, NetSuite ERP, NetSuite, Salesflare. Each offers unique features and is objectively scored on Lunoo to help you compare.
How does Microsoft Dynamics 365 compare to its competitors?
Our AI-powered comparison system analyzes features, pricing, user reviews, and expert opinions to provide objective scores. Microsoft Dynamics 365 scores 8.54/10. Click any alternative above to see a detailed side-by-side comparison.
Is Microsoft Dynamics 365 worth it in 2026?
Microsoft Dynamics 365 scores 8.54/10 on Lunoo, making it a highly-rated option in the Customer Relationship Management category. However, alternatives like Salesforce may better suit specific needs.
What is the best free alternative to Microsoft Dynamics 365?
Several alternatives to Microsoft Dynamics 365 offer free plans or free tiers. Check the alternatives listed above and visit their websites to compare pricing and free options.
Why should I switch from Microsoft Dynamics 365?
Common reasons users look for Microsoft Dynamics 365 alternatives include pricing, specific feature gaps, better integration needs, or simply exploring newer options. Our objective scoring helps you compare without bias.
How many alternatives to Microsoft Dynamics 365 are there?
Lunoo currently lists 20 scored alternatives to Microsoft Dynamics 365 in the Customer Relationship Management category, ranked by our AI-powered evaluation system.
Which Microsoft Dynamics 365 alternative has the highest rating?
Salesforce currently holds the highest rating among Microsoft Dynamics 365 alternatives with a score of 9.34/10.
Can I use Salesforce instead of Microsoft Dynamics 365?
Salesforce is one of the top-rated alternatives to Microsoft Dynamics 365. While they serve similar purposes in the Customer Relationship Management space, each has distinct strengths. Use our comparison tool above for a detailed side-by-side analysis.
What is the cheapest alternative to Microsoft Dynamics 365?
Pricing varies among Microsoft Dynamics 365 alternatives. We recommend checking each alternative's website for current pricing. Many options in the Customer Relationship Management category offer free tiers or competitive pricing.
How are Microsoft Dynamics 365 alternatives ranked on Lunoo?
Lunoo uses an AI-powered scoring system that analyzes category fit, feature coverage, pricing signals, public reception, recency, and value to provide 0 to 10 scores. Rankings are updated continuously.
Microsoft Dynamics 365 vs Salesforce: which is better?
Microsoft Dynamics 365 scores 8.54/10 while Salesforce scores 9.34/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.
Microsoft Dynamics 365 vs Salesforce CRM: which is better?
Microsoft Dynamics 365 scores 8.54/10 while Salesforce CRM scores 9.18/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.
Microsoft Dynamics 365 vs NetSuite ERP: which is better?
Microsoft Dynamics 365 scores 8.54/10 while NetSuite ERP scores 8.88/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.

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