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description Hesk Overview
Hesk is a simple, lightweight help desk software written in PHP. It is designed to be easy to install and use, making it a great choice for small businesses or individuals who don't need the complexity of larger platforms. It includes all the basics: ticket management, a knowledge base, and email notifications. It is very fast and doesn't require a lot of server resources.
If you want a no-frills, reliable system that you can host yourself, Hesk is a solid, time-tested option that has been around for nearly two decades.
help Hesk FAQ
What is Hesk?
Hesk is a simple, lightweight help desk software written in PHP. It is designed to be easy to install and use, making it a great choice for small businesses or individuals who don't need the complexity of larger platforms. It includes all the basics: ticket management, a knowledge base, and email notifications. It is very fast and doesn't require a lot of server resources. If you want a no-frills, reliable system that you can host yourself, Hesk is a solid, time-tested option that has been around for nearly two decades.
How good is Hesk?
Hesk scores 7.3/10 (Good) on Lunoo, making it a well-rated option in the Help Desk Software category.
What are the best alternatives to Hesk?
See our alternatives page for Hesk for a ranked list with scores. Top alternatives include: Zendesk, Pega Platform, Freshly.io.
How does Hesk compare to Zendesk?
See our detailed comparison of Hesk vs Zendesk with scores, features, and an AI-powered verdict.
Is Hesk worth it in 2026?
With a score of 7.3/10, Hesk is a solid option in Help Desk Software. See all Help Desk Software ranked.
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