swap_horiz Desk.com Alternatives
Looking for alternatives to Desk.com? Compare the top Help Desk Software options ranked by our AI scoring system.
Desk.com
Desk.com was once a popular, user-friendly ticketing system acquired by Salesforce. However, it has been officially discontinued and replaced by Salesforce Service Cloud. While some legacy users may still be clinging to it, it is no longer supported, lacks modern security updates, and is missing the...
apps Top Desk.com Alternatives
The top alternative to Desk.com in 2026 is Zendesk with a score of 8.5/10, followed by Chanty (5.4) and ServiceNow (9.6).
Zendesk
Zendesk is widely recognized for its user-friendly interface and rapid deployment capabilities. It is a dedicated custom...
Chanty
Chanty is a simple, AI-powered team chat platform designed to boost productivity. It stands out by including a built-in...
ServiceNow
ServiceNow has evolved from a simple IT ticketing system into a comprehensive enterprise service management platform. It...
Zoho Desk Free
Zoho Desk Free is a powerful and feature-rich option for small businesses. It offers multi-channel support, including em...
Freshservice
Freshservice is Freshworks' IT service management (ITSM) solution, designed specifically for IT and internal employee su...
Zendesk Guide
Zendesk Guide is a robust knowledge base solution integrated within the broader Zendesk suite. It offers advanced featur...
Freshworks CRM
Freshworks CRM is a cloud-based CRM solution tailored for real estate professionals. It allows freelancers to manage lea...
Gorgias Pro
Gorgias Pro is a versatile customer support platform that shines in its integration with ecommerce platforms. It offers...
Talkdesk
Talkdesk specializes in unifying the voice and digital channels, making it a top choice for companies where phone suppor...
Gorgias
Gorgias is a help desk built specifically for e-commerce merchants, offering deep native integrations with platforms lik...
Kayako
Kayako is an established customer service platform offering a unified inbox for email, live chat, and social messages, c...
Freshchat
Freshchat, part of the Freshworks ecosystem, is a powerful, user-friendly chatbot platform that excels in omnichannel su...
Tidio Lite
Tidio Lite is a more affordable option from the Tidio suite, offering live chat and basic AI-powered chatbots for e-comm...
Deskpro
Deskpro is a highly customizable and API-first help desk platform available as cloud or on-premise software. It consolid...
SupportPal
SupportPal is a self-hosted help desk software that emphasizes white-labeling and customization. It offers ticket manage...
SupportBee
SupportBee is a privacy-focused, simple email ticketing system built for small teams. It transforms a shared email inbox...
Salesforce Service Cloud Essentials
Service Cloud Essentials provides a basic customer service platform, including ticketing systems and knowledge base mana...
Zendesk Suite
Zendesk Suite is an omnichannel customer service powerhouse that integrates live chat (formerly Zendesk Chat) seamlessly...
Zoho Desk
Zoho Desk is a context-aware help desk solution part of the extensive Zoho business application suite. It leverages AI (...
Cerner Health Information Exchange
Cerners Health Information Exchange (HIE) solution facilitates the secure exchange of patient data across different heal...
summarize Quick Comparison Summary
| Alternative | Score | vs Desk.com | Action |
|---|---|---|---|
| Zendesk | 8.5 | +0.8 | Compare |
| Chanty | 5.4 | -2.3 | Compare |
| ServiceNow | 9.6 | +1.9 | Compare |
| Zoho Desk Free | 9.2 | +1.5 | Compare |
| Freshservice | 8.2 | +0.5 | Compare |
| Zendesk Guide | 7.8 | +0.1 | Compare |
| Freshworks CRM | 6.2 | -1.5 | Compare |
| Gorgias Pro | 9.6 | +1.9 | Compare |
| Talkdesk | 9.1 | +1.4 | Compare |
| Gorgias | 8.5 | +0.8 | Compare |
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