Freshworks Chat Alternatives 2026 - Top Competitors Ranked

You're looking at alternatives to:

Freshworks Chat

Chat Software Modern Integration SAAS Helpdesk Customer Support

Freshworks Chat provides modern live chat solutions for businesses needing immediate customer support. It facilitates seamless communication through integrations with CRM systems like Freshworks CRM and ticketing platforms. This software is particularly useful for companies prioritizing efficient he...

7.4 Good

apps Top Freshworks Chat Alternatives

The top alternative to Freshworks Chat in 2026 is LiveAgent Pro with a score of 9.1/10, followed by Tawk.to (8.8) and Live365 (8.6).

LiveAgent Pro

LiveAgent Pro is a web-based software solution designed to manage customer interactions through live chat and ticketing...

Enterprise SAAS Responsive Design Support

9.1 Excellent

Tawk.to

Tawk.to is a remarkably feature-rich live chat solution offered completely free of charge. It provides unlimited agents,...

Easy To Use User Friendly Small Business Free Plan

8.8 Great

Live365

Live365 is a desktop and web-based live chat software solution primarily utilized by radio stations and music businesses...

Desktop App Web Based Customer Engagement Live Chat

8.6 Great

Drift

Drift is the pioneer of Conversational Marketing and Sales, a platform built specifically to use live chat as a revenue...

Modern AI B2B Salesforce

8.5 Great

Gorgias Live Chat

Gorgias is specifically designed for e-commerce businesses using Shopify. It seamlessly integrates with your store to pr...

Automation Ecommerce Order Management Support

8.5 Great

Olark

Olark is one of the original pioneers of live chat software, founded in 2009, known for its reliability, strong focus on...

Integration Customizable Small Business API

8.4 Great

Crisp

Crisp is an all-in-one customer communication platform that bundles live chat, a shared team inbox, chatbots, email mark...

Modern All In One Affordable Startup

8.2 Great

Freshly Chat

Freshly Chat is a live chat solution that integrates seamlessly with Freshdesk. It offers real-time customer support and...

Customer Support Ticketing System Knowledge Base Live Chat

8.2 Great

PureChat

PureChat is a straightforward, no-frills live chat software designed for simplicity, ease of use, and affordability. It...

Simple Affordable Reporting Freemium

8.1 Great

Plivo Chat

Plivo Chat is a voice and chat solution that offers real-time communication capabilities through APIs. It provides featu...

Business Integration SAAS Scalable

8.1 Great

LiveChat

LiveChat Software is a veteran, high-performance live chat solution focused squarely on speed, sales conversions, and ag...

Team Collaboration Ecommerce Analytics Helpdesk

8.0 Great

Re:amaze

Re:amaze is a modern help desk and live chat platform with a strong focus on e-commerce and direct-to-consumer brands. I...

Modern Automation Ecommerce SAAS

8.0 Great

Zoho Chat

Zoho Chat is a cloud-based live chat software solution designed to enhance customer support operations. Its notable inte...

Affordable Integration SAAS Responsive

7.6 Good

Crisp.io

Crisp.io provides cloud-based live chat software for businesses seeking efficient customer engagement. The platform auto...

Modern Automation Sales Automation Helpdesk

7.6 Good

Tidio

Tidio is a popular, value-driven live chat and chatbot platform with a strong emphasis on e-commerce and small business...

Affordable Freemium Ecommerce AI Powered

7.5 Good

LivePerson Engage

LivePerson Engage is a cloud-based live chat software solution designed to enhance customer engagement. Utilizing AI int...

SAAS Responsive Design Marketing Cloud Based

6.9 Fair

Freshdesk (Freshchat)

Freshdesk, part of Freshworks, offers its live chat solution through Freshchat—a modern, intuitive messaging platform bu...

Collaboration Automation Freemium Integration

6.4 Fair

Crisp Polls

Crisp Polls integrates with live chat software, offering a seamless experience for users. It features responsive design...

Responsive Design Mobile Friendly Live Chat Live Chat Integration

5.8 Mediocre

summarize Quick Comparison Summary

Alternative	Score	vs Freshworks Chat	Action
LiveAgent Pro Chat Software Enterprise SAAS Responsive Design	9.1 Excellent	+1.7	Compare
Tawk.to Chat Software Easy To Use User Friendly Small Business	8.8 Great	+1.4	Compare
Live365 Chat Software Desktop App Web Based Customer Engagement	8.6 Great	+1.2	Compare
Drift Chat Software Modern AI B2B	8.5 Great	+1.1	Compare
Gorgias Live Chat Chat Software Automation Ecommerce Order Management	8.5 Great	+1.1	Compare
Olark Chat Software Integration Customizable Small Business	8.4 Great	+1.0	Compare
Crisp Chat Software Modern All In One Affordable	8.2 Great	+0.8	Compare
Freshly Chat Chat Software Customer Support Ticketing System Knowledge Base	8.2 Great	+0.8	Compare
PureChat Chat Software Simple Affordable Reporting	8.1 Great	+0.7	Compare
Plivo Chat Chat Software Business Integration SAAS	8.1 Great	+0.7	Compare

See all Chat Software ranked by score

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help Frequently Asked Questions

What are the best alternatives to Freshworks Chat?

The top alternatives to Freshworks Chat in 2026 include LiveAgent Pro, Tawk.to, Live365, Drift, Gorgias Live Chat. Each offers unique features and is objectively scored on Lunoo to help you compare.

How does Freshworks Chat compare to its competitors?

Our AI-powered comparison system analyzes features, pricing, user reviews, and expert opinions to provide objective scores. Freshworks Chat scores 7.4/10. Click any alternative above to see a detailed side-by-side comparison.

Is Freshworks Chat worth it in 2026?

Freshworks Chat scores 7.4/10 in the Chat Software category. We recommend comparing it with the 18 alternatives listed above to find the best fit for your needs.

What is the best free alternative to Freshworks Chat?

Several alternatives to Freshworks Chat offer free plans or free tiers. Check the alternatives listed above and visit their websites to compare pricing and free options.

Why should I switch from Freshworks Chat?

Common reasons users look for Freshworks Chat alternatives include pricing, specific feature gaps, better integration needs, or simply exploring newer options. Our objective scoring helps you compare without bias.

How many alternatives to Freshworks Chat are there?

Lunoo currently lists 18 scored alternatives to Freshworks Chat in the Chat Software category, ranked by our AI-powered evaluation system.

Which Freshworks Chat alternative has the highest rating?

LiveAgent Pro currently holds the highest rating among Freshworks Chat alternatives with a score of 9.1/10.

Can I use LiveAgent Pro instead of Freshworks Chat?

LiveAgent Pro is one of the top-rated alternatives to Freshworks Chat. While they serve similar purposes in the Chat Software space, each has distinct strengths. Use our comparison tool above for a detailed side-by-side analysis.

What is the cheapest alternative to Freshworks Chat?

Pricing varies among Freshworks Chat alternatives. We recommend checking each alternative's website for current pricing. Many options in the Chat Software category offer free tiers or competitive pricing.

How are Freshworks Chat alternatives ranked on Lunoo?

Lunoo uses an AI-powered scoring system that analyzes category fit, feature coverage, pricing signals, public reception, recency, and value to provide 0 to 10 scores. Rankings are updated continuously.

Freshworks Chat vs LiveAgent Pro: which is better?

Freshworks Chat scores 7.4/10 while LiveAgent Pro scores 9.1/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.

Freshworks Chat vs Tawk.to: which is better?

Freshworks Chat scores 7.4/10 while Tawk.to scores 8.8/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.

Freshworks Chat vs Live365: which is better?

Freshworks Chat scores 7.4/10 while Live365 scores 8.6/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.

swap_horiz Freshworks Chat Alternatives