emoji_events Best Helpdesk Software

Top-rated helpdesk software ranked by our AI-powered scoring system.

leaderboard Full Helpdesk Software Rankings

Best 1 Freshly.io
Freshly.io

Freshly.io is a powerful customer support platform that offers advanced ticket management, knowledge base integration, and automation tools. It's ideal for businesses of all sizes looking to streamlin...

9.5 Brilliant
2 Freshworks Support
Freshworks Support

Freshworks Support is a comprehensive customer support platform that offers ticket management, knowledge base, and live chat functionalities. It's ideal for businesses of all sizes looking to streamli...

8.5 Very Good
3 Ganymede Pro
Ganymede Pro

Ganymede Pro is a more advanced customer support platform that offers enhanced ticket management, knowledge base, and live chat functionalities. It's designed for businesses with moderate needs but ma...

8.5 Very Good
4 Ganymede
Ganymede

Ganymede is a customer support platform that offers ticket management, knowledge base, and live chat functionalities. It's designed for small to medium-sized businesses looking for an affordable solut...

8.2 Very Good
5 Ganymede Lite
Ganymede Lite

Ganymede Lite is a basic customer support platform that offers limited ticket management, knowledge base, and live chat functionalities. It's designed for small businesses with minimal needs but may l...

7.8 Good

help Frequently Asked Questions

What is the best Helpdesk Software in 2026?
According to our AI-powered rankings, Freshly.io is currently rated as the best Helpdesk Software with a score of 9.5/10.
How are these Helpdesk Software ranked?
Our rankings use an AI-powered scoring system that analyzes multiple factors including features, user reviews, expert opinions, and value for money to provide objective scores.
How often are the rankings updated?
Our rankings are updated continuously as new data becomes available, ensuring you always see the most current ratings.

science How We Rank

Our AI-powered ranking system evaluates helpdesk software based on multiple factors:

  • Features & Capabilities - Comprehensive analysis of what each option offers
  • User Reviews - Aggregated feedback from real users across platforms
  • Expert Opinions - Professional reviews and industry recognition
  • Value for Money - Cost-effectiveness relative to features
  • Reliability & Support - Track record and customer service quality

Rankings are updated continuously as new information becomes available.

Save to your list

Create your first list and start tracking the tools that matter to you.

Track favorites
Get updates
Compare scores

Already have an account? Sign in

Compare Items

See how they stack up against each other

Comparing
VS
Select 1 more item to compare