Chango vs LiveAgent
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description Overview
Chango
Chango is a versatile customer support platform that combines live chat and ticketing functionalities. It offers a user-friendly interface and robust ticket management tools, making it suitable for businesses of various sizes.
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LiveAgent
LiveAgent combines help desk ticketing with live chat, call-center functions and a knowledge base. Agents can handle supported channels through a shared workspace instead of maintaining a separate tool for each kind of conversation. Chat monitoring provides visibility into live interactions, while time tracking and social media connections extend the records available to a support team.
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