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Kommo

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description Kommo Overview

Kommo, formerly known as amoCRM, is a cloud-based customer relationship management platform focused on messaging-driven sales workflows. It integrates with channels including WhatsApp, Instagram, Facebook Messenger, and email, and offers pipeline management, automation, and analytics features. The company is headquartered in Amsterdam and primarily targets small and mid-sized sales teams.

help Kommo FAQ

What is Kommo CRM used for?

Kommo is a cloud CRM focused on messaging-driven sales workflows. It combines pipeline management, automation, and customer conversations in one system for sales teams.

What was Kommo called before?

Kommo was formerly known as amoCRM. The rebrand kept the platform's focus on sales pipelines and communication-based customer relationship management.

Which messaging channels can Kommo connect to?

Kommo integrates with channels including WhatsApp, Instagram, Facebook Messenger, and email. This lets sales teams bring conversations from several services into a shared CRM workflow.

How is Kommo different from a traditional CRM?

Kommo places messaging conversations at the center of the sales process rather than treating email and chat as separate tools. Its pipeline and automation features are designed to turn those conversations into tracked sales opportunities.

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